Hospitality House
Families consistently rate this highly — reviewers highlight compassionate and heartfelt staff. Schedule a visit to confirm the fit.
based on 13 Google reviews

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What this means for your family
This facility offers a compassionate environment for those needing hospice or rehabilitation, with staff members who are noted for their genuine care. However, families must investigate the serious allegations regarding medication errors and staff neglect, and should verify the facility's current compliance with state regulations during their visit.
Google Reviews
Google Reviews
13 reviews on Google“Hospitality House is highly regarded by some families for its compassionate care during hospice and rehabilitation, specifically noting staff who show genuine emotional connection to residents. However, there are severe allegations regarding neglect, improper medication administration, and failure to follow state regulations that must be addressed.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and heartfelt staff
- Effective rehabilitation outcomes
- Clean and quiet environment
- Affordable pricing
Concerns
- Neglect and lack of resident engagement
- Improper medication management and regulatory non-compliance
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the compassionate and heartfelt staff here; how do you foster those personal connections with your residents?
- 2Since we are looking for a place that feels lively, could you tell us more about the types of social events or group activities planned for the residents each week?
- 3What specific protocols do you have in place to ensure medication is administered accurately and safely every day?
- 4With the recent focus on regulatory compliance, what steps has the facility taken to ensure all care standards are being met consistently?
- 5We noticed the environment is described as very clean and quiet, which is great, but how do you balance that peace with ensuring residents stay socially engaged?
- 6In the event of a medical emergency after hours, what is the immediate process for getting care to a resident?
Personalized based on this facility's data
Key Review Excerpts
“They took very good care of my brother after he had two strokes, leaving him paralyzed on his left side. But while he was there, he got better, able to walk again, and use his left hand/arm.”
“The staff here was so kind to our family and treated my mom with respect. I can't thank them enough, these are hard times for everyone. But I wanted to say THANK YOU. They were affordable, clean, polite and very quite.”
“My dad was there until his passing and the staff took excellent care of him!!! The day he passed there were actually tears in their eyes so it's not just a job to them they have heart.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 22, 2026InspectionClean
The facility underwent a required one-year annual inspection. The inspector noted that the kitchen was inaccessible to residents when not staffed, and the facility was found to have sufficient food supplies. Overall, no deficiencies were observed during the visit.
Oct 31, 2025ComplaintClean
This report details a complaint investigation concerning a resident's fracture and alleged staff neglect, as well as notification procedures. Both allegations were reviewed by the Licensing Program Analyst and ultimately deemed UNSUBSTANTIATED due to insufficient evidence.
Sep 17, 2025OtherClean
The facility was visited for a Case Management review. The Licensing Program Analyst noted that no deficiencies were cited during the visit. The report confirms the review of an Unusual/Incident Injury Report concerning a resident who passed away.
Jun 25, 2025OtherClean
The facility underwent an unannounced Proof Correction visit. The Licensing Program Analyst conducted an in-service retraining for staff regarding residents’ rights and reporting physical abuse. No deficiencies were cited during this visit.
Mar 21, 2025OtherClean
The facility was visited for a Case Management review following an incident report. The primary deficiency cited relates to the residents' right to personal privacy in various aspects of care. The administrator committed to staff retraining on personal rights.
Jan 13, 2025InspectionClean
The facility underwent an unannounced annual/required visit. The inspector noted several areas, including the kitchen, food supply, fire extinguishers, and exterior gates. The report explicitly states that no deficiencies were observed or cited during the visit.
Sep 12, 2024ComplaintClean
This report details a complaint investigation conducted regarding allegations of unlawful eviction and staff failure to prevent a physical confrontation between residents. Both allegations were reviewed and ultimately deemed UNSUBSTANTIATED by the Department of Social Services.
Mar 25, 2024OtherClean
The facility was visited by the Licensing Program Analyst (LPA) for a case management/incident review. The report explicitly states that no deficiencies were observed or cited during the visit. The facility is actively managing an incident involving two residents that occurred previously.
Ownership & Operations
Who Operates This Facility
Sipnk Admin, LLC
PADILLA, LORRAINE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit hospitalityhouseca.com
Medicare data downloads
Original nursing home datasets
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