Horizon House
Families consistently rate this highly — reviewers highlight warm and professional staff. Schedule a visit to confirm the fit.
based on 30 Google reviews
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What this means for your family
Horizon House is highly regarded for its warm, attentive staff and clean, secure environment, making it a strong choice for families prioritizing safety. While the visitor security protocols can be slightly confusing for newcomers, the staff is generally noted for being helpful in navigating these systems.
Google Reviews
Google Reviews
30 reviews on Google“Horizon House, also referred to in reviews as Mary Schwartz Summit House, is consistently praised for its friendly, professional staff and clean, secure environment. Families appreciate the warm interactions between caregivers and residents, as well as the facility's commitment to safety and organized communication regarding activities.”
Quality Themes
Tap a score for detailsStrengths
- Warm and professional staff
- Clean and well-maintained facility
- Strong focus on resident safety and security
- Helpful and cheerful front desk team
Concerns
- Confusing or difficult visitor security protocols (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It is so wonderful to see how clean and well-maintained the facility looks; what is your team's routine for ensuring the common areas stay this inviting for residents?
- 2We noticed how friendly and welcoming the front desk team is; how do they help new residents and families feel at home during their first few weeks?
- 3Could you walk us through the security protocols for visitors, and are there any specific steps we should know about to make our visits as smooth as possible?
- 4What kind of daily activities or social outings do you have planned to help residents stay engaged and connected with one another?
- 5In the event of a medical emergency or a change in health needs, what is the specific process for getting care to a resident after hours?
- 6Since the staff seems so professional and warm, how do you ensure that this high level of personalized care remains consistent across all 90 residents?
Personalized based on this facility's data
Key Review Excerpts
“The other day we came to visit Mom (Enid) and of course Lyla, as always, had a wonderful smile to greet us and when we had lunch Mario treated us, and especially Mom, as royalty.”
“The staff members are friendly and helpful. They hold the elevator doors for me. I like the updated information about the current activities. They are usually posted on the walls and inside the elevators.”
“I can tell this staff is committed to providing the best experience possible for residents, family, volunteer, and healthcare providers alike. Mary Schwartz Summit has taken the safety and security of their residents as a primary focus.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 20, 2025Fire20Report
Facility status changed from Disapproved (as of 02/03/2025) to Approved as of 05/20/2025 after all prior violations were corrected.; Approval Status: Disapproved. Next inspection scheduled on or after 10/28/2024.
Facility was upgrading wet system to UL300.
Fire/smoke damper inspection documentation was not provided.
Power strip plugged into another power strip; multi-extension cord found in hallway.
No inspection schedule or record provided for fire-rated construction.
Double doors by room 317 would not latch.
Many extinguishers had not been inspected since 2022.
Missing annual reports, sensitivity testing, and monthly tests; alarm system communication was in trouble.
No documentation of monthly testing/maintenance for carbon monoxide detectors.
Exit sign not working by reverse door AL2.
Missing annual service reports, weekly logs, and monthly 30-minute full load tests.
Power strip plugged into another power strip in memory care dining room; multi extension cord found in hallway outside of office AL3.
Missing documentation/schedule for inspection of fire-rated construction.
Double doors by room 317 will not latch.
Fire extinguishers show they have not been inspected since 2022; audit needed.
Missing annual report, sensitivity testing, and monthly test records; fire alarm communication system is in trouble.
Missing documentation for monthly testing and maintenance of CO alarms/detectors.
Exit sign not working located out reverse door AL2.
Missing annual service report, log of weekly inspections, and monthly 30-minute full load test documentation.
Missing documentation for fire/smoke damper inspection.
Missing annual inspection records; horizontal fire-rated accordion doors in memory care would not activate.
Apr 24, 2025Inspection
Letter confirms that the deficiency cited in reports 58519 and 57865 regarding food sanitation has been corrected as of 04/24/2025.
Deficiency previously cited regarding ice machine sanitation was found corrected during follow-up inspection.
Mar 3, 2025Investigation
Includes follow-up documentation noting deficiencies WAC 388-78A-2040-1 and 388-78A-2040-2 were corrected as of 05/21/2025.
Facility failed to comply with fire and life safety inspections, specifically failing the initial inspection and two subsequent follow-up inspections (07/11/2024, 09/25/2024, 02/03/2025) regarding kitchen fire system upgrades and fire/smoke damper inspection documentation.
Dec 19, 2024Investigation
An allegation regarding staff speaking aggressively to another staff member in front of a resident was investigated; no abuse or neglect was substantiated, and no emotional harm was found. A follow-up inspection on 2025-02-05 found no deficiencies.
The facility failed to ensure credentials were active for 1 of 3 sampled staff (Staff B), who provided care and services to residents for several months with an expired Nursing Assistant Certification.
Nov 8, 2023Inspection
A subsequent letter dated 01/02/2024 confirms that the deficiencies for WAC 388-78A-24642-1 and WAC 388-78A-2350-7-b have been corrected.
Facility failed to coordinate care with the physician to discontinue a treatment order for a resolved knee abrasion; staff continued to document providing treatments that were no longer required.
Facility failed to ensure 1 of 3 sampled staff members completed a national fingerprint background check.
Aug 3, 2023Fire10Report
Initial inspection (6/28/2023) resulted in 'Disapproved' status. Follow-up inspection on 8/3/2023 confirmed all violations were corrected and resulted in 'Approved' status.
No documentation provided for annual inspection of fire-rated construction.
No documentation provided for semi-annual servicing and annual replacement of fusible links/auto sprinkler heads.
No documentation provided for annual fire door inspections.
Power extension cord found in EVS room, 2nd floor east tower.
Bent or dirty sprinkler head found under hood in kitchen.
No documentation provided showing fire/smoke damper inspection/testing compliance.
Multiple unsealed penetrations in fire-resistance-rated construction in various rooms (electrical, trash/utility) across north, center, and east towers.
Broken detector next to elevator in kitchen.
Fire doors failed to latch automatically at several locations (3rd floor double doors by room 301, 2nd floor by rooms 228 and 217).
Broken exit sign next to exit stairway in kitchen.
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References & Resources
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Google Reviews
30 reviews from families & visitors
Official Website
Visit klinegalland.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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