Hope Health and Rehab
Strong Medicare quality ratings; families often praise kind and patient nursing staff. Still worth an in-person visit.
based on 8 Google reviews

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What this means for your family
While some families report excellent, loving care, the reports of unexplained bruising and nutritional concerns are serious red flags. When touring, we strongly recommend asking for a detailed explanation of their incident reporting process and observing meal service to ensure residents are receiving adequate nutrition.
Google Reviews
Google Reviews
8 reviews on Google“Hope Health and Rehab receives polarized feedback, with some families praising the staff for their kindness and patient care, while others report serious concerns regarding resident safety and nutrition. Critical issues mentioned include unexplained bruising and inadequate portion sizes, which contrast sharply with reports of excellent, attentive care.”
Quality Themes
Tap a score for detailsStrengths
- Kind and patient nursing staff
- Effective rehab therapy outcomes
- Clean and well-maintained environment
Concerns
- Inadequate nutrition and small portion sizes
- Unexplained bruising and lack of transparency regarding injuries
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high staffing rating, how do you ensure that staff members are able to maintain consistent, transparent communication with families regarding any changes in a resident's physical condition or unexpected injuries?
- 2I noticed the facility has a strong focus on rehab outcomes; could you walk me through how you integrate those therapy goals into the residents' daily social and activity routines?
- 3We understand that nutrition is a vital part of recovery; could you explain how you manage meal planning and portion sizes to ensure residents are getting the appropriate caloric intake?
- 4With 38 residents, how does the team balance the personalized care needs of each individual while maintaining the clean and well-maintained environment mentioned by others?
- 5In the event of a medical concern or injury, what is your specific process for documenting the incident and notifying the family to ensure complete transparency?
- 6How do you incorporate feedback from residents and their families to improve the overall dining experience and communication flow within the facility?
Personalized based on this facility's data
Key Review Excerpts
“The quality of care, cleanliness, and attentiveness of the staff are remarkable. We see marked improvement in her in a very short time”
“I can't say enough good things about the excellent, loving care my Mom received from everyone at Hope. They are kind and patient, and treated Mom like family.”
“When I had a family member here. We would frequently see bruising and when asked staff would say we would have to look in charting and it was always it’s self inflicted.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hope Health and Rehab shows recurring problems across multiple areas, with families filing complaint reports about unsafe conditions and food quality issues. The facility consistently struggles with fire safety systems, infection control, and basic care standards like accident prevention and proper treatment delivery. While most deficiencies appear corrected after citation, the pattern of repeat violations in critical safety areas suggests ongoing operational challenges that families should carefully consider.
Dec 2, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 1, 2025Routine16
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Mar 19, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jan 12, 2023Routine15
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Hope Health and Rehab
for profit
Ownership & Management
Owners
Kuranz, Steven
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit hopehealthandrehab.com
Medicare data downloads
Original nursing home datasets
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