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Nursing HomeMedicaid

Hope Health and Rehab

Strong Medicare quality ratings; families often praise kind and patient nursing staff. Still worth an in-person visit.

438 Ashford Ave, Lomira, WI 5304838 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 8 Google reviews

5
4
3
2
1
Hope Health and Rehab Nursing Home in Lomira, WI — Street View
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What this means for your family

While some families report excellent, loving care, the reports of unexplained bruising and nutritional concerns are serious red flags. When touring, we strongly recommend asking for a detailed explanation of their incident reporting process and observing meal service to ensure residents are receiving adequate nutrition.

Google Reviews

Google Reviews

8 reviews on Google
Hope Health and Rehab receives polarized feedback, with some families praising the staff for their kindness and patient care, while others report serious concerns regarding resident safety and nutrition. Critical issues mentioned include unexplained bruising and inadequate portion sizes, which contrast sharply with reports of excellent, attentive care.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Kind and patient nursing staff
  • Effective rehab therapy outcomes
  • Clean and well-maintained environment

Concerns

  • Inadequate nutrition and small portion sizes
  • Unexplained bruising and lack of transparency regarding injuries

Rating Trends

Tap a year to see what changed

2345.02018(2)1.02019(1)1.02022(1)5.02024(1)3.02025(2)5.02026(1)

Distribution · 8 analyzed

5
5
4
0
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the high staffing rating, how do you ensure that staff members are able to maintain consistent, transparent communication with families regarding any changes in a resident's physical condition or unexpected injuries?
  • 2I noticed the facility has a strong focus on rehab outcomes; could you walk me through how you integrate those therapy goals into the residents' daily social and activity routines?
  • 3We understand that nutrition is a vital part of recovery; could you explain how you manage meal planning and portion sizes to ensure residents are getting the appropriate caloric intake?
  • 4With 38 residents, how does the team balance the personalized care needs of each individual while maintaining the clean and well-maintained environment mentioned by others?
  • 5In the event of a medical concern or injury, what is your specific process for documenting the incident and notifying the family to ensure complete transparency?
  • 6How do you incorporate feedback from residents and their families to improve the overall dining experience and communication flow within the facility?

Personalized based on this facility's data


Key Review Excerpts

The quality of care, cleanliness, and attentiveness of the staff are remarkable. We see marked improvement in her in a very short time

Rehab patient's friend · 2024★★★★★

I can't say enough good things about the excellent, loving care my Mom received from everyone at Hope. They are kind and patient, and treated Mom like family.

Long-term resident's family · 2025★★★★★

When I had a family member here. We would frequently see bruising and when asked staff would say we would have to look in charting and it was always it’s self inflicted.

Long-term resident's family · 2022☆☆☆☆
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.11hrs
OK
Registered nurses for medical care
Total Nursing
4.80hrs
OK
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.5%
WI
15.9%
Dodge
16.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
19.4%
WI
25.0%
Dodge
24.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
19.5%
WI
16.8%
Dodge
14.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
12.1%
WI
5.2%
Dodge
6.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
WI
95.6%
Dodge
94.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
WI
95.0%
Dodge
96.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
WI
86.6%
Dodge
85.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.9%
Better than Avg
Here
95.9%
US
79.8%
WI
82.2%
Dodge
84.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Dodge
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (9.8)
1 complaint-triggered

Hope Health and Rehab shows recurring problems across multiple areas, with families filing complaint reports about unsafe conditions and food quality issues. The facility consistently struggles with fire safety systems, infection control, and basic care standards like accident prevention and proper treatment delivery. While most deficiencies appear corrected after citation, the pattern of repeat violations in critical safety areas suggests ongoing operational challenges that families should carefully consider.

Dec 2, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 1, 2025Routine
16
0684Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0911Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0809Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Mar 19, 2024Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0362Potential for harm · Pattern

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Jan 12, 2023Routine
15
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0912Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hope Health and Rehab

Organization Type

for profit

Ownership & Management

Owners

Kuranz, Steven

Owner

100%

Key personnel

Jokisch, KathleenW-2 Managing EmployeeKuranz, StevenOfficer / DirectorJokisch, KathleenOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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