Hope Creek Nursing & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 145 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (20 vs median 11.0)
Bottom 25% in IL · Below recommended RN staffing · Worst in INFINITY HEALTHCARE CONSULTING chain · $337,556 in fines · Abuse citation
What this means for your family
Hope Creek is often praised for its clean, hotel-like environment and friendly front-desk staff, making it a visually appealing option. However, families should be aware of recurring reports regarding slow nursing response times and inconsistent hygiene care. We strongly recommend conducting an unannounced visit during off-hours or weekends to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
145 reviews on Google“Hope Creek Nursing & Rehab receives polarized feedback, with many visitors praising the facility's cleanliness, welcoming atmosphere, and friendly staff. However, several families have raised serious concerns regarding inconsistent nursing care, slow response times to call lights, and incidents of neglect, particularly involving fall prevention and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Welcoming and friendly front-desk staff
- Effective physical and occupational therapy services
- Helpful administrative and admissions staff
Concerns
- Slow response times to call lights and requests for assistance (mentioned by 5 reviewers)
- Inadequate hygiene and failure to assist with basic needs (e.g., changing soiled linens/diapers) (mentioned by 6 reviewers)
- Lack of proper fall prevention and supervision (mentioned by 4 reviewers)
- Rude or unprofessional behavior from nursing staff (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 145 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility is; what specific protocols do you have in place to ensure residents' linens and personal hygiene needs are attended to promptly?
- 2We noticed the front desk staff is so welcoming; how does that friendly culture translate to the nursing and floor staff during their daily interactions with residents?
- 3Can you walk us through your specific process for medication management and how you ensure accuracy for every resident?
- 4What kind of specialized supervision and fall prevention measures are active in the resident rooms and common areas?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency after hours, what is the immediate protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“I'm a retired nurse, with years of visits and care at nursing homes through-out the Quad-City area. I have seen HORRID places, mediocre places, non-caring staff. and FOUL smelling places. Not all are horrible, but Hope Creek is the pinnacle in great care and positive experience.”
“Last week my mother fell head first out of her wheelchair. Went to hospital as she had laceration on her forehead, two huge black eyes. Two days later, she fell head first again out of her wheelchair and was laying in blood as no one saw her fall the second time.”
“I went to visit my grandfather and when I got there he was laying in his urine no one bothered to change him and replace his sheets. The nurse name Linda was very rude she had an attitude and did not want to get up and check on him”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
10
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hope Creek Nursing & Rehab has serious ongoing concerns, with multiple families filing complaints about resident abuse and neglect issues that have persisted across recent years. The facility repeatedly struggles with safety hazards and accident prevention, resident protection from abuse, and medication management. While all deficiencies show correction dates, the pattern of complaint-driven investigations and recurring safety violations suggests systemic problems that families should carefully consider before placement.
Mar 20, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 22, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 22, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Jun 26, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 9, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Dec 3, 2024
$23,562
Fine
Aug 31, 2024
$84,262
Fine
Jul 2, 2024
$94,054
Fine
Apr 5, 2024
$136,022
Ownership & Operations
Who Operates This Facility
Hope Creek Nursing & Rehab
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 54 of 69 (Worst)
Ownership & Management
Owners
Blisko, Michael
Owner
Gubin, Moishe
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
145 reviews from families & visitors
Official Website
Visit hopecreeknrc.com
Medicare data downloads
Original nursing home datasets
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