Homewood Living Williamsport
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 62 Google reviews

Watch Homewood Living Williamsport
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Homewood at Williamsport is highly regarded for its independent living lifestyle and beautiful campus, making it a strong choice for those seeking a retirement community. However, families considering the rehabilitation or skilled nursing units should be cautious; please ask specific questions about current staffing ratios on weekends and request a clear plan for how nursing staff will communicate patient needs to family members.
Google Reviews
Google Reviews
62 reviews on Google“Homewood at Williamsport is a large, multi-level senior living campus that receives high praise for its beautiful grounds, independent living accommodations, and friendly staff. However, several families have reported significant concerns regarding the quality of care in the rehabilitation and skilled nursing units, specifically citing understaffing, poor communication, and inconsistent responsiveness to patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus and grounds
- Welcoming and friendly staff
- Strong independent living community
- Effective rehabilitation therapy team
Concerns
- Understaffing and slow response times in nursing/rehab (mentioned by 4 reviewers)
- Poor quality or unappealing food service (mentioned by 3 reviewers)
- Inadequate communication regarding patient care and changes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations?
- 2With your rehabilitation team being a noted strength, how do you ensure that same level of attention and responsiveness carries over into the nursing care provided on the floor?
- 3We understand that staffing can be a challenge in this industry; what specific steps are you taking to ensure residents receive timely assistance when they press their call lights?
- 4Could you walk us through the process for how your team communicates updates or changes in a resident's health status to their family members?
- 5I see the campus is beautifully maintained, but I'm curious about the dining experience—what kind of feedback do you currently gather from residents regarding the meal quality and variety?
- 6Given the 11 recent state violations, what specific improvements or new protocols have you implemented to address those areas and ensure resident safety?
Personalized based on this facility's data
Key Review Excerpts
“The PT/OT team were supportive, encouraging and empathetic to her needs. There was not one area of dissatisfaction during her 19 day stay.”
“At time's we could not find anyone on the rehab floor to assist my mother. She was left alone in the bathroom for long periods of time on the toilet yelling for help.”
“The community is excellent, grounds and indoors are well maintained and the food service is superb and constantly improving.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered inspections revealing serious concerns about medication management, safety supervision, and abuse protection at this facility. The most recurring problems involve medication errors and safety hazards, with medication issues appearing in all three surveys and safety supervision deficiencies found twice. While the facility has provided correction dates for all deficiencies, the pattern of repeated medication management problems and recent complaint-triggered findings about abuse protection warrant careful consideration during your visit.
Jan 9, 2026Routine17
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 9, 2024Routine12
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 9, 2024Complaint7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jun 25, 2019Routine10
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Aug 9, 2024
$42,266
Ownership & Operations
Who Operates This Facility
Homewood Living Williamsport
nonprofit
Chain Affiliation
Homewood Retirement Centers
4 facilities nationwide
Chain avg rating: 4.0/5 · Rank 4 of 4 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit homewoodwilliamsport.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Williamsport Health and Rehabilitation Center
1.2 miNursing Home · Williamsport, MD
Twin Oaks Assisted Living
1.3 miAssisted Living · Williamsport, MD
Somerford Place - Hagerstown
3.5 miAssisted Living · Hagerstown, MD
Assisted Living at Ravenwood
4.3 miAssisted Living · Hagerstown, MD
Creekside Center for Rehabilitation and Nursing
4.3 miNursing Home · Hagerstown, MD
Holly Place
4.5 miAssisted Living · Hagerstown, MD