Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 43 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
1 finding in latest survey · Staff turnover reported at 27%
Homewood Living Plum Creek, INC has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and immaculately clean and well-maintained grounds. Review the component ratings and current source records before deciding.
Homewood Living Plum Creek is generally viewed as a well-maintained and compassionate senior living community, with many families praising the cleanliness of the grounds and the dedication of the nursing and dementia care staff. However, some families have expressed significant concerns regarding administrative policies, specifically regarding discharge procedures and the facility's responsiveness to maintenance issues like elevator outages.
Quality Themes
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Concerns
Rating Trends
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Distribution · 52 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My 97 year-old Mother is in the Memory Care Unit. It is immaculately clean, she loves the food, participates in games and crafts. The staff is always caring, responsive, engaging.”
“My Mom was a patient in their rehab facility for 2.5 weeks. I was blown away with the caring and compassion the staff showed her. She also loved the food! The PT & OT team worked with her and she left so much stronger than she arrived.”
“Excellent facility and staff, nightshift Dementia staff are superb!!”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns including a family complaint about resident abuse that was corrected, and recurring issues with care planning and safety systems. The most frequent problems involve resident assessment and care planning (appearing across multiple surveys), fire safety systems (sprinkler maintenance issues in three surveys), and infection control (deficient twice). While all deficiencies show correction dates, the repeated issues with care planning and safety maintenance suggest ongoing operational challenges that families should discuss during visits.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Federal Penalties
Fine
Aug 30, 2023
$7,443
Homewood Living Plum Creek, INC
nonprofit
Homewood Retirement Centers
4 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 4 (Highest rating)
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
43 reviews from families & visitors
Official Website
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Original nursing home datasets
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