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Assisted Living

Home of the Good Shepherd Moreau

Families consistently rate this highly — reviewers highlight warm, attentive nursing and care staff. Schedule a visit to confirm the fit.

186-200 Bluebird Road, Moreau, NY 1280372 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.0/5

based on 17 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its compassionate staff and robust activity calendar, which many families find provides great peace of mind. However, given the concerns raised about dining quality and high monthly costs, we recommend scheduling a tour during a mealtime to personally assess the food quality and verify if the services align with your budget expectations.

Google Reviews

Google Reviews

17 reviews on Google
Home of the Good Shepherd Moreau is widely praised by families for its warm, attentive staff and vibrant activities program that keeps residents engaged. While most reviewers report high satisfaction with the quality of care and cleanliness, some families have raised concerns regarding high monthly costs and the quality of dining services.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities10.0MedsN/AMemoryN/AComms7.0Value4.0

Strengths

  • Warm, attentive nursing and care staff
  • Engaging and frequent activities
  • Clean and well-maintained facility
  • Strong communication and support for families

Concerns

  • High monthly costs relative to dining quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(2)5.02018(1)1.02019(1)5.02021(1)5.02022(1)4.02025(8)4.82026(5)

Distribution · 19 analyzed

5
14
4
1
3
0
2
0
1
4

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much care goes into responding to every family's feedback; how does that culture of communication extend to how you update us on our loved one's daily well-being?
  • 2We've heard such lovely things about the warmth of the nursing staff; could you tell us more about how the care team supports residents with their specific medical needs?
  • 3The activity schedule looks very engaging; what are some of the favorite group events or outings that residents look forward to most?
  • 4Since the facility is so beautifully maintained, could you tell us a bit about your routine for ensuring the common areas and resident rooms stay clean and comfortable?
  • 5We want to make sure we understand the full value of the monthly fee; could you walk us through the dining services and how the menu is planned to ensure it's a highlight of the day?
  • 6In the event of a medical emergency during the night, what is the specific protocol for the nursing staff to ensure immediate care?

Personalized based on this facility's data


Key Review Excerpts

My dad is receiving the best care possible since being placed there. I just want to say thank you to the entire staff for giving me and my family a peace of mind knowing that our father is in the best place for adult care.

Memory care family member · 2025★★★★★

The staff was amazing to our whole family and extremely attentive to dad. They treated him and us like part of their family. I always slept well at night knowing that his needs were always being met and that he was safe.

Long-term resident's family · 2025★★★★★

My mother spent the last year of her life at Moreau Home of the Good Shepherd. She loved the staff there and was treated with respect and kindness always.

Long-term resident's family · 2026★★★★★
Source: 17 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

14total
15deficiencies

Key Findings

15 violations from 14 inspections

Oct 7, 2025Complaint
487.7 (f) (11) (x)

Resident services

Sep 4, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 2, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 25, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 6, 2025Complaint
487.7 (f) (12) (ii)

Resident services

487.11 (k) (1-3)

Environmental standards

Apr 3, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 22, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 26, 2024Complaint
402.4(a)(1)

General requirements

487.11 (h) (5)

Environmental standards

487.9 (a) (4)

Personnel

487.8 (e) (1)

Food service

487.7 (g) (1) (i)

Resident services

487.11 (k) (1-3)

Environmental standards

402.9(b)(1)

Responsibilities of providers; required notif

487.11 (h) (11)

Environmental standards

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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