Holy Spirit Retirement Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 23 Google reviews
Watch Holy Spirit Retirement Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is noted for a strong rehabilitation department, the recurring reports of neglect and missing personal items are significant red flags. Before committing, we strongly advise you to conduct unannounced visits during weekends or evenings to observe staff responsiveness firsthand and to clarify their policies regarding personal property security.
Google Reviews
Google Reviews
23 reviews on Google“Holy Spirit Retirement Home receives highly polarized feedback, with some families praising the skilled physical therapy department while others report severe neglect and unprofessional behavior. Critical concerns include reports of missing personal belongings, unresponsiveness from nursing staff, and aggressive administrative practices regarding insurance-driven discharge timelines. Prospective families should be aware of the significant gap between the facility's clinical rehabilitation services and the reported quality of daily bedside care.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled physical therapy department
- Effective rehabilitation services
- Quiet and calm facility environment
Concerns
- Negligent or rude nursing staff (mentioned by 3 reviewers)
- Theft or disappearance of personal belongings (mentioned by 2 reviewers)
- Aggressive or questionable discharge/insurance practices (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on physical therapy and rehabilitation, how do you integrate those services into the daily routine for residents who aren't there for short-term recovery?
- 2With the current staffing rating being quite high, how do you ensure that the nursing team maintains consistent, compassionate communication with family members regarding their loved one's care?
- 3I noticed some concerns regarding the security of personal belongings; what specific protocols or systems do you have in place to ensure residents' items remain safe and accounted for?
- 4Could you walk us through your medication management process to help us understand how you ensure accuracy and safety for residents?
- 5How does your team handle the transition process for residents, and what steps do you take to ensure that discharge or insurance-related discussions are handled transparently and supportively?
- 6In light of the recent health inspection findings, what specific improvements or changes has the facility implemented to address those areas and enhance the overall quality of care?
Personalized based on this facility's data
Key Review Excerpts
“The staff is highly skilled and they feature a physical therapy department among the best in the region. This is critical as a huge component of a skilled nursing facility should be a focus on rehab or at least maintenance of functional capability.”
“The nurses do not care about the residents at all. They refuse to give Tylenol. They refuse to even answer their CNA. And then they harass you.”
“Both times she was told initially and automatically she'd be there 100 days. How do they know that without starting therapy? Ah...could it be her insurance laps after 100 days?”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with a long-term catheter
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Holy Spirit Retirement Home has recurring safety and fire protection issues that persist across multiple surveys, with repeated deficiencies in sprinkler systems, fire alarms, and emergency preparedness. The facility also struggles with nutrition and dietary services, care planning, and daily living assistance. Families have filed complaints resulting in citations for resident protection and care quality, though all identified issues have correction dates on file.
Oct 7, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 15, 2025Routine14
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 22, 2024Routine18
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 8, 2024Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 16, 2023Routine9
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 1, 2026InspectionClean
Fed violations: 0, State violations: 0
Apr 30, 2026InspectionClean
Fed violations: 7, State violations: 0
Nov 30, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 7, 2025ComplaintClean
Fed violations: 1, State violations: 0
Jun 16, 2025InspectionClean
Fed violations: 0, State violations: 0
May 15, 2025InspectionClean
Fed violations: 9, State violations: 0
Dec 4, 2024ComplaintClean
Fed violations: 0, State violations: 0
Jun 22, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Holy Spirit Retirement Home
nonprofit
Ownership & Management
Owners
The Diocese of Sioux City
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit holyspiritretirementhome.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Holy Spirit
< 1 miMemory Care · Sioux City, IA
Casa De Paz Health Care Center
< 1 miNursing Home · Sioux City, IA
Westwood Specialty Care
1.7 miNursing Home · Sioux City, IA
Prime Assisted Living
1.8 miAssisted Living · Sioux City, IA
St Luke's Regional Medical Center Snf
2.0 miNursing Home · Sioux City, IA
Heritage at Northern Hills
2.8 miMemory Care · Sioux City, IA