Hiram Shaddox Health and Rehab
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 60 Google reviews

Watch Hiram Shaddox Health and Rehab
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While many families praise the facility's modern environment and friendly staff, there are recurring, serious reports of neglect and medication errors. If you are considering this facility, we strongly recommend conducting an unannounced visit during a weekend or evening shift to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
60 reviews on Google“Hiram Shaddox Health and Rehab receives polarized feedback, with many reviewers praising the modern, clean facility and friendly staff, while others report severe concerns regarding neglect and poor communication. While some families describe the environment as a 'second family' with excellent rehab services, critical reports highlight issues with understaffing, medication errors, and failure to assist residents with basic needs like feeding and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Friendly and compassionate nursing and CNA staff
- Effective rehabilitation therapy services
- Cozy, welcoming atmosphere
Concerns
- Severe understaffing and lack of basic resident care (hygiene, feeding) (mentioned by 2 reviewers)
- Poor communication and discharge planning (mentioned by 2 reviewers)
- Medication errors and failure to follow dietary requirements (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how well-maintained and clean the facility is; how does the team ensure this high standard of cleanliness is maintained for every resident's room?
- 2Since the nursing and CNA staff are so highly regarded for their compassion, how do you ensure they have enough support to provide consistent personal care like hygiene and feeding?
- 3How does the facility manage medication administration and dietary requirements to ensure every resident's specific medical needs are met accurately?
- 4What is the process for keeping families updated on changes in a resident's condition or during the discharge planning process?
- 5In the event of a medical emergency after hours, what is the protocol for notifying the family and coordinating care?
- 6What kind of daily activities or social events are available to help residents enjoy the cozy and welcoming atmosphere of the community?
Personalized based on this facility's data
Key Review Excerpts
“My Brother is in this place and it is a total nightmare. Extremely understaffed. He is rarely checked on. Put food in front of him, he cant feed himself and they don’t help. Never clean him, leave him in wet clothing from urine leakage.”
“Having my 100 yr old mom in here for rehab has been nothing but great!!! Everyone here has been so kind, helpful and compassionate.I have not met one person that was not!!”
“She was even sent home with the someone elses medications. Negligent at best.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 22 deficiencies across 4 surveys with one complaint-triggered inspection regarding infection control. The most recurring issues involve medication management, infection control protocols, and resident rights violations. While all deficiencies show correction dates, some problems like medication self-administration rights have repeated across multiple surveys, suggesting ongoing challenges in these areas that families should discuss during visits.
May 15, 2025Routine2
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 23, 2024Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Dec 1, 2022Routine14
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Report COVID19 data to residents and families.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Hiram Shaddox Health and Rehab
for profit
Chain Affiliation
Anthony & Bryan Adams
38 facilities nationwide
Chain avg rating: 3.8/5 · Rank 5 of 37 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit hiramhealthandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Care Manor Nursing and Rehab
< 1 miNursing Home · Mountain Home, AR
Lake Forest Senior Living at Mountain Home
2.7 miNursing Home · Mountain Home, AR
Gassville Therapy and Living
6.6 miNursing Home · Gassville, AR