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Nursing HomeMedicaid Investigative

Hilltop Heights Health & Rehab Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

100 Woodmont Road, Johnstown, PA 15905120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 27 Google reviews

5
4
3
2
1
Hilltop Heights Health & Rehab Center Nursing Home in Johnstown, PA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (27 vs median 8.0)
  • High staff turnover (58%)
  • High RN turnover (67%)

Bottom 25% in PA · Below recommended RN staffing · Worst in SABER HEALTHCARE GROUP chain · $13,128 in fines

Source: Medicare data

What this means for your family

While recent reviews highlight a very responsive and professional staff, the facility has a history of serious complaints regarding call-bell response times and cleanliness. When touring, we strongly recommend observing the response time to call lights and inspecting the cleanliness of resident rooms to ensure they meet your standards.

Google Reviews

Google Reviews

27 reviews on Google
Hilltop Heights Health & Rehab Center receives polarized feedback, with many five-star reviews praising specific staff members and communication, while critical reviews highlight severe operational failures. Families report concerns regarding slow response times to call bells, poor hygiene, and inconsistent quality of care, particularly regarding medication management and patient safety.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean3.0Activities8.0Meds1.0MemoryN/AComms7.0ValueN/A

Strengths

  • Attentive and professional nursing staff
  • Effective communication with families
  • Helpful case management and social work support

Concerns

  • Slow or non-existent response to call bells/alarms (mentioned by 3 reviewers)
  • Unsanitary facility conditions and poor room cleanliness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72024(6)4.02025(10)4.32026(11)

Distribution · 27 analyzed

5
20
4
0
3
1
2
0
1
6

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are very active in responding to online feedback; how do you use that family input to make ongoing improvements to the facility?
  • 2With 27 recent state deficiencies, what specific steps is the leadership team taking to improve the overall health and safety standards of the building?
  • 3Some families have expressed concerns regarding the responsiveness of the call bell system; what is your current protocol for ensuring residents receive timely assistance?
  • 4Can you walk me through your daily housekeeping schedule and how you ensure that individual resident rooms remain clean and sanitary?
  • 5Given the current staffing ratings, how do you ensure that there is consistent, high-quality oversight for medication management throughout the day and night?
  • 6What specific social activities or engagement programs do you have in place to ensure residents feel connected and active within the community?

Personalized based on this facility's data


Key Review Excerpts

When I visited the alarm that people use to call for help would often go off for 30 minutes at a time, completely unanswered. When I went to complain, there were nurses sitting at the nursing station, so help was available.

Visitor · 2024☆☆☆☆

The staff has been absolutely wonderful with her — patient, kind, and respectful, even on the days when she can be more challenging. They keep us well-informed about her care, always taking the time to explain what’s going on and making sure we feel included in every step.

Long-term resident's family · 2025★★★★★

The staff was attentive and kept our family informed of her status with phone calls and care plan meetings. We were in contact with her Case Manager and nursing staff frequently -- which was very helpful as most of the family are out of state making in person visit difficult.

Long-term resident's family · 2026★★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
73%
Registered nurses for medical care
Total Nursing
3.36hrs
82%
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
19.5%
PA
19.9%
Cambria
24.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.5%
Better than Avg
Here
14.5%
US
19.4%
PA
26.0%
Cambria
25.9%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility14.0%
Worse than Avg
Here
14.0%
US
4.9%
PA
5.1%
Cambria
4.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.2%
Better than Avg
Here
96.2%
US
93.4%
PA
87.1%
Cambria
89.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.5%
Better than Avg
Here
11.5%
US
15.5%
PA
17.7%
Cambria
15.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
14.4%
PA
17.5%
Cambria
17.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility61.4%
Worse than Avg
Here
61.4%
US
81.8%
PA
69.2%
Cambria
70.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility70.3%
Mixed vs Avgs
Here
70.3%
US
79.8%
PA
68.7%
Cambria
77.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
PA
1.4%
Cambria
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
2penalties
Well above state avg (10.1)
36 complaint-triggered
$13,128 in fines

Families filed numerous complaints triggering 39 of 94 total deficiencies, indicating ongoing concerns about care quality, nutrition and dietary services, and resident assessment and care planning. The facility shows persistent issues across multiple surveys with repeated problems in food safety and temperature, medication management, and proper resident assessments, though most violations have correction dates indicating the facility addresses identified problems.

Mar 4, 2026Complaint
3
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jan 8, 2026Routine
10
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Jan 8, 2026Complaint
2
0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nov 13, 2025Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Aug 11, 2025Complaint
3
0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Jun 12, 2025Complaint
3
0694Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Aug 7, 2023

$1,764

Fine

Jul 17, 2023

$3,174

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hilltop Heights Health & Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

127 facilities nationwide

Chain avg rating: 3.0/5 · Rank 104 of 125 (Worst)

Ownership & Management

Key personnel

Volpe, BenjaminManaging Control - Governing BodyVolpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / DirectorNicoluzakis, GregoryOfficer / DirectorVolpe, BenjaminOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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