Hillside Personal Care

A resident's medication was not dated with when it was opened.

A resident's assessment did not include all current diagnoses and failed to reflect updated toileting and bladder needs.

The resident's support plan did not include a description of service needs or how the home would meet needs for toileting and bladder care.

The home failed to offer assistance in establishing an interest-bearing account for a resident whose balance exceeded $200 for more than two consecutive months.

Quarterly itemized financial statements provided to the resident's designated person did not include the resident's fund balance or the dates statements were provided.

A first-floor bathroom stall door made of corrugated plastic failed to provide privacy because the lock did not securely engage.

A staff member was providing unsupervised ADL services without having completed the required Department-approved direct care training course.

Sanitary conditions were not maintained, evidenced by a ring of wetness around the base of a toilet.

Resident medications, medical orders, and sensitive personal information were found unlocked, unattended, and accessible in the kitchen and dining area.

Financial records for residents were not reconciled for many months, and staff could not produce documentation for specific deposits.

The facility was using home petty cash to provide residents with spending cash, which is then reimbursed by residents, resulting in the commingling of funds.

The home failed to complete and submit the Act 13 Mandatory Abuse Reporting form to AAA following a reported staff-to-resident abuse incident.

A staff member was reported to have pushed a resident and used offensive nicknames and derogatory language toward residents.

Emergency telephone numbers were not posted by the telephone in the kitchen which has an outside line.

Records for Resident #1 and Resident #2 were not available in the home as they were kept at a staff member's personal residence.

A newly hired staff member did not receive required orientation on fire safety and emergency preparedness topics.

A newly hired staff member failed to complete required training on resident rights and mandatory reporting of abuse and neglect within 40 working hours.

The battery operated carbon monoxide alarm in the kitchen was not labeled with the date of installation.

Cash disbursement receipts for residents did not include the full date, time, resident signature, or witness mark.

The home failed to offer assistance in establishing interest-bearing accounts for residents holding more than $200 for over two consecutive months.

Residents #5, #6, and #7 did not receive quarterly itemized accounts of financial transactions.

The administrator completed only 22 hours of Department-approved training for the 2018-2019 training year.

A staff member hired on 1/16/19 did not receive training regarding the home's emergency medical plan.

Direct care staff persons C and D did not receive required training in medication self-administration during the 2018-2019 training year.

The home failed to keep complete financial records for Resident 1, specifically failing to record social security and other income deposits.

The home did not obtain written receipts from the resident for three cash disbursements made to Alert pharmacy.