Hill Nursing Home, INC.
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 41 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
Bottom 25% in OK · Below recommended RN staffing · Above recommended total nurse staffing · $116,810 in fines
What this means for your family
This facility has highly inconsistent reviews, with recent reports citing severe hygiene and safety concerns that contradict earlier positive feedback. Families should conduct an unannounced visit and pay close attention to the cleanliness of the environment and the attentiveness of the staff before making any decisions.
Google Reviews
Google Reviews
41 reviews on Google“Reviews for Hill Nursing Home, Inc. are highly polarized, ranging from praise for a clean environment and friendly staff to severe allegations of neglect and unsanitary conditions. While some visitors appreciate the facility's cleanliness and the demeanor of the employees, others report disturbing experiences involving poor hygiene, pest issues, and significant safety concerns.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained building
- Friendly and helpful staff
- Welcoming atmosphere
Concerns
- Unsanitary conditions and strong odors (mentioned by 3 reviewers)
- Understaffing (mentioned by 2 reviewers)
- Poor management and safety oversight (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a very welcoming atmosphere; how do you ensure that same level of warmth and attention is consistently maintained for every resident throughout the day?
- 2Could you walk me through your current cleaning protocols and how you manage odor control to ensure the environment remains fresh and comfortable for residents?
- 3With a capacity of 51 residents, how does your team manage staffing levels to ensure that each resident receives timely assistance and personalized care?
- 4Given the recent focus on improving operational oversight, what specific steps is management taking to enhance communication with families regarding their loved one's care?
- 5What is your protocol for handling medical emergencies, and how quickly can a family expect to be notified if a change in their loved one's health occurs?
- 6How do you structure daily activities to keep residents engaged and active, and how do you encourage participation among those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“I was really impressed. To be an older building it was very clean. It didn't smell at all like most nursing homes do. The employees were all very friendly and helpful.”
“Dear God! There are no words to describe the horrors that I saw and the smell! I am scarred for life after entering this place! Those poor people have no dignity whatsoever there 💔”
“Poor management, poor service to patients. Roaches,rats. Owner is very rude to employees. Patients have and can leave premises on their own will at any timd of the night.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
11
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hill Nursing Home has concerning repeat issues with abuse prevention policies and has faced family complaints, with the most recent complaint-triggered inspection in November 2024 finding deficiencies in protecting residents from abuse and proper incident reporting. The facility consistently struggles with abuse prevention protocols, nutrition and dietary services, and infection control across multiple surveys, though all violations have correction dates indicating the facility addresses identified problems.
Nov 14, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 3, 2024Routine6
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
May 30, 2023Routine11
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Apr 14, 2022Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Federal Penalties
Fine
Nov 14, 2024
$69,420
Ownership & Operations
Who Operates This Facility
Hill Nursing Home, INC.
for profit
Ownership & Management
Owners
Hill, Gladys
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.