Hilda's Haven #1

Based on observation and interview, the manager failed to ensure that poisonous and toxic materials were stored in a locked area and inaccessible to residents. The deficient practice posed a risk to the physical health and safety of residents. Findings include: 1. During the environmental tour with E3, the Compliance Officer observed the following: -One can of Great Value disinfectant spray unsecured in a laundry room which was accessible to residents. -One bottle of Clorox bleach unsecured in a laundry room which was accessible to residents. -One bottle of Great Value Low-Splash bleach unsecured in a laundry room which was accessible to residents. -One bottle of Cloro Pool Shock XTRABLUE unsecured in a garage which was accessible to residents. -One bottle of Great Value Low-Splash bleach located outside on the north side of the facility which was accessible to residents. -One bottle of XTRA Oxi Clean detergent located outside on the north side of the facility which was accessible to residents. -One bottle of Fabuloso multi-purpose cleaner located outside on the west side of the facility which was accessible to residents. 2. In an interview, E1 acknowledged toxic materials were stored unlocked and accessible to residents.

Based on observation, record review, and interview, for one of five caregiver records reviewed, the manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrator and Assisted Living Facility Managers (NCIA Board). The deficient practice posed a risk if a caregiver was not qualified to provide the required assisted living services for residents, and the Department was provided false and misleading information. Findings include: 1. In observation, E4 was present and observed to be working at the facility, as a caregiver. 2. During an interview, E1 reported being employed at the facility since December 10, 2023, and was [E1's] first time working as a caregiver. E1 reported [E1] was from the Philippines, and visited San Diego in 2010, and Arizona in 2016, and got a caregiver certificate in 2016 or 2017, when in Arizona. E1 reported [E1] was in Berwyn Heights, Washington in 2013, for a visit, and was not in Arizona in 2013. 3. In record review. E4's personnel record, (hired December, 10, 2023) included a caregiver certificate from Platinum Training Services, dated July 23, 2013. E4's record included a Fingerprint Clearance card, issued on January 29, 2024. E4's personnel record did not include documentation of work history, or prior caregiver experience. 4. A review of the website for caregiver certification verification revealed no caregiver certificate issued to E4. 5. During an interview, the findings were reviewed with E1, who began to question E4 about the compliance officer's interview with E4. E1 reported E4 worked at another of E1's facility's in the past and had a valid caregiver certificate, and prior fingerprint clearance.