High Hope Care Center of Brenham
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 57 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (54%)
- High RN turnover (60%)
Bottom 25% in Texas · Critically understaffed (RN) · Above average staffing · Worst in CHARLESTON HEALTHCARE GROUP chain · $20,699 in fines
What this means for your family
This facility is an excellent choice for families seeking a compassionate, heart-centered care environment, particularly due to their wonderful staff and therapeutic animal programs. However, you should verify the current status of facility maintenance and ensure that the communication protocols for reaching the front desk meet your needs.
Google Reviews
Google Reviews
57 reviews analyzed“High Hope Care Center is highly regarded by families for its compassionate and attentive nursing staff, with many reviewers noting that residents feel safe and respected. While the facility receives significant praise for its caring atmosphere and therapeutic elements like visiting cats, some visitors have noted concerns regarding facility maintenance, such as the need for floor cleaning and parking lot repairs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Welcoming and professional administration
- Engaging resident activities and therapy animals
- Strong communication from care providers
Concerns
- Facility maintenance and cleanliness issues (mentioned by 2 reviewers)
- Difficulty reaching staff via telephone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the therapy animals and resident activities here; could you tell us more about what a typical day looks like for the residents?
- 2It's great to see such positive feedback regarding your nursing staff's compassion; how do you ensure that level of attentive care is maintained during shift changes?
- 3What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 4We want to make sure we stay in the loop with the care team; what is the best way for family members to reach staff if we have a quick question?
- 5Could you tell us a bit about the current dining program and how much input residents have regarding their meal options?
- 6How does the facility manage ongoing maintenance and cleanliness to ensure a comfortable environment for all 96 residents?
Personalized based on this facility's data
Key Review Excerpts
“Knowing your loved one is safe, respected, and surrounded by compassionate caregivers brings real peace of mind.”
“The care and customer service is exceptional. My mother received top-notch care. The staff is loving, kind, and they answer the phone when you call!”
“My mother enjoyed her meals, and she loved visits from the therapy cats Oscar, Elwood, and Jake.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
High Hope Care Center shows recurring issues across all three surveys with fire safety systems, resident care quality, and facility environment being the most problematic areas. While most deficiencies have been corrected, the facility continues to struggle with the same fire safety and ventilation problems, with one heating system issue still lacking a correction plan as of January 2025, suggesting persistent operational challenges that families should carefully consider.
Jan 10, 2025Routine15
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nov 30, 2023Routine4
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 5, 2022Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Jan 10, 2025
$20,699
Ownership & Operations
Who Operates This Facility
South Limestone Hospital District
for profit
BRENHAM HC HOLDINGS LLC
CATHERINE L MAHLMANN
Chain Affiliation
Charleston Healthcare Group
5 facilities nationwide
Chain avg rating: 1.8/5 · Rank 4 of 4 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit charlestonhcgroup.com
Medicare data downloads
Original nursing home datasets
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