High Desert Haven
Limited public data on High Desert Haven. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 7 Google reviews
Watch High Desert Haven
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While this facility has a long history of excellent care and high-quality amenities, recent changes in ownership have introduced significant risks. Families should be extremely cautious regarding communication reliability and staffing stability, and should specifically ask how the facility ensures residents can be reached by their families.
Google Reviews
Google Reviews
7 reviews analyzed“While historically praised for its caring staff and high-quality amenities, recent reviews indicate a significant decline in service quality following a change in ownership in mid-2024. Families should be aware of recent reports regarding decreased communication, loss of experienced caregivers, and increased pricing.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Historically caring and professional staff
- High-quality meal service
- Engaging daily activities like Bingo and trivia
Concerns
- Poor communication and difficulty reaching residents/staff following ownership change (mentioned by 2 reviewers)
- Loss of experienced caregivers and reduction in services
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the quality of the meals here; could you tell us more about how the dining menu is planned and how residents can participate in mealtime?
- 2With the recent changes in ownership, what new steps are being taken to ensure families can easily reach staff and stay updated on their loved one's well-being?
- 3We'd love to hear more about the daily schedule—what kind of engaging activities, like trivia or social games, are currently available for residents?
- 4Since we are looking for a stable environment, how has the facility worked to retain experienced caregivers and maintain the high standard of care residents expect?
- 5Could you walk us through the specific protocols in place for handling medical emergencies or urgent health needs after hours?
- 6How does the facility approach specialized care and support for residents who may be experiencing cognitive decline or memory challenges?
Personalized based on this facility's data
Key Review Excerpts
“High Desert Haven took excellent care of my dad during the last two years of his life. Great facility and atmosphere and a loving and caring staff. Like family!”
“Since the new owners took over in July 2024, I have been unable to easily reach my mother. First the facility changed the telephone number to the Memory care unit with no notice to me. Then they disconnected the replacement number with no notice to me.”
“The food is of excellent quality and quantity. Residents' birthdays are recognized. The whole facility it clean and in excellent condition.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 26, 2025ComplaintClean
The investigation found multiple substantiated allegations regarding resident safety and care. Specifically, deficiencies were cited related to basic supervision, lack of appropriate care planning for falls, and failure to maintain resident dignity. Two of the three cited deficiencies are classified as Type A, indicating immediate health and safety risks.
Mar 26, 2025OtherClean
The investigation found multiple substantiated allegations regarding resident safety and care. Specifically, deficiencies were cited related to basic supervision, lack of appropriate care planning for falls, and failure to maintain resident dignity. Two of the three cited deficiencies are classified as Type A, indicating immediate health and safety risks.
Mar 25, 2025ComplaintClean
The investigation found multiple substantiated allegations, resulting in four Type A deficiencies. Key concerns include staff verbally abusing residents, inadequate medical oversight for skin conditions, and critical failures in emergency response, such as delayed call light responses. The facility must immediately address staffing levels, medical protocols, and staff conduct to ensure resident safety and rights.
Feb 19, 2025ComplaintClean
The investigation was conducted following a complaint regarding staff safeguarding residents' confidential information. Two deficiencies were cited, both classified as Type A, indicating immediate health or personal rights risks. The primary violation involved staff disclosing a resident's medical condition to an outside visitor.
Feb 19, 2025OtherClean
The investigation was conducted following a complaint regarding staff safeguarding residents' confidential information. Two deficiencies were cited, both classified as Type A, indicating immediate health or personal rights risks. The primary violation involved staff disclosing a resident's medical condition to an outside visitor.
Feb 4, 2025OtherClean
The inspection was a Case Management visit following two incidents. The primary deficiencies relate to failure in timely and complete reporting of a skin rash outbreak. Specifically, the facility was cited for not submitting required reports within seven days and for failing to document the initial onset of the rash in the proper incident report format.
Dec 11, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 20, 2024OtherClean
The inspection was a Case Management visit conducted regarding an incident that occurred on 10/10/24. The primary deficiency found relates to financial exploitation, where staff used a resident's credit card information for unauthorized purchases. This finding constitutes an immediate risk to the resident's personal rights and safety.
Ownership & Operations
Who Operates This Facility
Desert Bloom INC; High Desert Haven LLC
MATHEW, ABRAHAM
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit highdeserthaven.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives