See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Heritage Village Nursing Home

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

801 Hwy 48 North, Holdenville, OK 74848118 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 13 Google reviews

5
4
3
2
1
Heritage Village Nursing Home Nursing Home in Holdenville, OK — Street View
Street View

Watch Heritage Village Nursing Home

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Heritage Village is highly regarded for its compassionate nursing staff and clean, welcoming environment, making it a strong candidate for long-term care. While families are very satisfied with the level of care and social engagement, you may want to inquire about the current dining options if food variety is a priority for your loved one.

Google Reviews

Google Reviews

13 reviews on Google
Heritage Village Nursing Home receives high praise for its compassionate, attentive nursing staff and consistently clean, well-maintained environment. While families appreciate the responsive management and social atmosphere, some reviewers have noted that the food quality is an area in need of improvement.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean10.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Responsive management team
  • Positive social environment for residents

Concerns

  • Food quality and variety

Rating Trends

Tap a year to see what changed

2343.02017(1)1.02018(1)3.72020(3)2.32021(3)5.02022(3)5.02026(2)

Distribution · 13 analyzed

5
8
4
0
3
1
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has a 1/5 CMS overall rating, could you walk me through the specific steps you are taking to improve your health inspection outcomes?
  • 2I understand that dining is an area you are looking to enhance; what changes or improvements are currently being made to the food quality and variety for residents?
  • 3With 8 state violations reported in the last year, how does the leadership team ensure that corrective actions are sustained and that residents remain safe?
  • 4I’ve read positive feedback about the social environment here; what are some of the most popular daily activities that help residents feel connected and engaged?
  • 5Since your staffing rating is a strong point, how do you ensure that this level of attention remains consistent across all shifts, especially during weekends or holidays?
  • 6In the event of a sudden medical change or emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The staff has provided excellent care for my mother while in the skilled nursing part of the facility. It is always clean, in appearances and smell. The nurses are experienced and have the best interest of the patients.

Long-term resident's family · 2022★★★★★

A very nice and well maintained facility with a caring and friendly staff. We feel secure knowing that mom is being taken care of and she is happy. Mom loves the social environment and the interaction with the staff.

Long-term resident's family · 2022★★★★★

The staff and management are outstanding at Heritage Village. My mother had to move here unexpectedly after a diagnosis of terminal cancer and several hospital stays. Heritage Village has been very compassionate and responsive to her needs.

Long-term resident's family · 2021★★★★★
Source: 13 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
40%
Registered nurses for medical care
Total Nursing
3.64hrs
89%
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
15.5%
OK
17.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
19.4%
OK
17.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
OK
3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OK
90.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.5%
Mixed vs Avgs
Here
24.5%
US
19.5%
OK
25.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
5.3%
OK
3.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
OK
75.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.7%
Worse than Avg
Here
66.7%
US
79.8%
OK
74.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility8.6%
Worse than Avg
Here
8.6%
US
1.6%
OK
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (7.2)
3 complaint-triggered
$15,642 in fines

This facility shows concerning patterns with 34 deficiencies across four surveys, including three complaint-triggered issues where families reported problems with abuse protection, resident accommodations, and daily care assistance. The most recurring problems involve care planning and assessment, nutrition and food safety, and resident rights violations. While all issues have correction dates, the persistent patterns across multiple surveys in core care areas suggest ongoing operational challenges that families should investigate thoroughly before placement.

Jan 8, 2026Routine
8
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0741Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Dec 10, 2025Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Nov 1, 2024Routine
11
0695Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0911Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Aug 17, 2023Routine
7
0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Aug 17, 2023Complaint
2
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Federal Penalties

Fine

Nov 1, 2024

$15,642

Ownership & Operations

Who Operates This Facility

Owner / Operator

Heritage Village Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Adkins, Arbret

Owner

50%

Adkins, Gerrol

Owner

50%

Key personnel

Simmons, CharlesW-2 Managing EmployeeSimmons, CharlesOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call