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Continuing Care

Heritage on the Marina

Families consistently rate this highly — reviewers highlight kind and accommodating nursing staff. Schedule a visit to confirm the fit.

3400 Laguna St., Marina District · San Francisco, CA 94123109 bedsLicensed & Active
Google rating
4.2/5

based on 13 Google reviews

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Heritage on the Marina Continuing Care in San Francisco, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking a high-end, hotel-like environment with a proven track record of long-term resident dignity. However, be prepared for significant costs, as the premium amenities and care levels are noted to be quite expensive.

Google Reviews

Google Reviews

13 reviews on Google
Families can expect a beautiful, hotel-like environment with a strong emphasis on resident dignity and community. While the facility is praised for its high-quality rehab and long-term care, reviewers note that the premium services come with a high price tag.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivities5.0MedsN/AMemoryN/ACommsN/AValue3.0

Strengths

  • Kind and accommodating nursing staff
  • Beautiful, elegant architecture and grounds
  • High-quality rehabilitation services
  • Welcoming and social community atmosphere

Concerns

  • High cost of services

Rating Trends

Tap a year to see what changed

2343.0'17(1)5.05.0'19(1)4.51.0'21(1)5.04.5'25(2)4.3'26(3)

Distribution · 14 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a beautiful and elegant campus, what are some of the favorite outdoor spots or walking paths that residents enjoy using?
  • 2We've heard wonderful things about the kindness of your nursing staff; how do you foster that culture of care among your team?
  • 3Since you offer high-quality rehabilitation services, how do you coordinate care between the rehab team and the long-term nursing staff?
  • 4How do you ensure that the social atmosphere remains vibrant and that new residents are easily integrated into the community?
  • 5Could you walk us through the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6As we plan for the long term, how do you structure the transition between different levels of care within the facility?

Personalized based on this facility's data


Key Review Excerpts

Staff were very kind, friendly and accommodating and I think it was a very comfortable place for him to live. I enjoyed the time I spent with him there, and the residents there were also very kind.

Long-term resident's family · 2025★★★★

They have taken care of my aunt for over ten years now. She has been treated with respect and value. I highly recommend this facility for the beauty, care, and quality of the facility.

Long-term resident's family · 2022★★★★★

The Heritage on the Marina, is a most welcoming place that provides a level of care you can only wish for, for any loved one. We moved my grand-father into an independent apartment almost five years ago now, with a most recent move into the next level of care.

Long-term resident's family · 2018★★★★★
Source: 13 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

11total
2 Type B— non-compliance
Clean record— no deficiencies found
Mar 12, 2026Other
Clean

The facility underwent an unannounced Case Management visit regarding a self-reported incident involving resident R1. The Licensing Program Analyst interviewed staff and reviewed documentation. No deficiencies were cited during this visit.

May 2, 2025Inspection
Clean

The facility underwent an unannounced Annual 1-year required inspection on May 2, 2025. The Licensing Program Analyst observed that the facility was generally well-maintained, with no deficiencies cited during the visit. An advisory note was issued for a technical violation, but no specific citations were recorded in the report.

Dec 6, 2024Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Jul 3, 2024Other
Clean

The facility underwent an Annual Continuation inspection on July 3, 2024. The Licensing Program Analyst reviewed staff files, centrally stored medications, and interviewed residents and staff. No deficiencies were cited during this visit.

Jun 20, 2024Inspection
Clean

The facility underwent an unannounced Annual 1-year required inspection on June 20, 2024. The inspector noted that the facility was well-maintained, with all observed areas, including bedrooms, fire safety equipment, and food supplies, meeting required standards. No deficiencies were cited during the visit.

Oct 2, 2023Other
Clean

The facility underwent an unannounced case management visit regarding a resident requiring assistance with all activities of daily living. The licensing evaluator assessed the resident and found no deficiencies during the visit. The report was reviewed with the administrator, and a copy was provided.

Oct 2, 2023Other
Clean

The facility underwent an unannounced case management visit regarding a resident requiring assistance with all activities of daily living. The licensing evaluator assessed the resident and found no deficiencies during the visit. The report was reviewed with the administrator, and a copy was provided.

Jun 22, 2023Other
Clean

The facility underwent an unannounced case management visit regarding two residents who require assistance with all activities of daily living. The licensing staff assessed the residents during activities and lunch time. No citations were issued during this visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

R

Administrator

MARY LINDE

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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