Heritage Manor of Opelousas
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 149 Google reviews
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What this means for your family
Heritage Manor of Opelousas is widely regarded for its exceptional cleanliness and friendly, attentive staff, making it a strong contender for those prioritizing a welcoming environment. However, families should be aware of isolated reports regarding meal quality and administrative communication; we recommend asking to see a sample menu and clarifying the process for addressing concerns with management during your tour.
Google Reviews
Google Reviews
149 reviews on Google“Heritage Manor of Opelousas is frequently praised for its cleanliness, pleasant atmosphere, and friendly, attentive staff. Families often highlight the facility's security measures and the welcoming nature of the employees, though a small number of reviewers have raised concerns regarding administrative communication and the quality of meals.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean and well-maintained facility
- Friendly, welcoming, and attentive nursing staff
- Effective security and check-in procedures
- Positive, upbeat environment for residents
Concerns
- Poor quality or inadequate meals (mentioned by 2 reviewers)
- Unprofessional or rude administrative communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 127 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed Heritage Manor has a strong reputation for being clean and welcoming; what specific programs or activities are currently in place to keep residents engaged and active throughout the day?
- 2Since you have a very high response rate to online feedback, how does your leadership team use that input to continuously improve the resident experience?
- 3We understand that dining is a major part of daily life; could you walk us through how you are working to enhance the quality and variety of the meal service for your residents?
- 4Given the facility's CMS health inspection rating, what specific steps is your team taking to address recent deficiencies and ensure the highest standard of care?
- 5How does your nursing staff coordinate with local medical providers to ensure prompt and effective care during a medical emergency?
- 6Could you share how your administrative team ensures clear and professional communication with families regarding their loved one's care plan and any facility updates?
Personalized based on this facility's data
Key Review Excerpts
“Very impressed with this facility, very clean and smells great, no urine smell like other homes I’ve visited”
“The staff here is very friendly and the nurses do a great job of keeping me informed about any issues. They also send monthly COVID updates via email.”
“My mother is in this place , the food is absolutely awful !!! The other night she had two pieces of dry toast that was cold and hard with cheese on it for supper .”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Heritage Manor has recurring issues with care planning, safety hazards, and infection control that persist across multiple surveys, with families filing complaints about pain management, accident prevention, and abuse reporting. The facility shows a pattern of repeated deficiencies in resident assessment and care planning appearing in 2023 and 2024 surveys, suggesting ongoing challenges in basic care coordination despite stated corrections.
Sep 24, 2025Routine3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 2, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Oct 30, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 28, 2024Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Jun 25, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 8, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Oct 30, 2024
$16,801
Fine
Aug 28, 2024
$50,023
Payment Denial
Aug 28, 2024
14-day denial
Ownership & Operations
Who Operates This Facility
Heritage Manor of Opelousas
for profit
Chain Affiliation
The Beebe Family
48 facilities nationwide
Chain avg rating: 2.6/5 · Rank 33 of 48
Ownership & Management
Owners
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua
Owner · Organization
Gerard and Alison Danos Childrens Tr
Owner · Organization
Joseph & Alison Sadler Children Tr
Owner · Organization
Medico LLC
Owner · Organization
David & Felicia Stallard Child Tr
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
149 reviews from families & visitors
Official Website
Visit heritagemanoropelousas.com
Medicare data downloads
Original nursing home datasets
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