Heritage Care Home of Dials #3

The facility failed to ensure electronic medication administration records (eMAR) were accurate for one resident. Specifically, the facility failed to document the time and reason for administering Lorazepam as needed (PRN) for anxiety and agitation across multiple months. Additionally, there were periods where no administration of the medication was documented despite the medication being present in the facility.

The facility failed to ensure electronic medication administration records were accurate for one resident. Specifically, documentation was missing for a medication used to treat anxiety and agitation, failing to meet requirements for accurate medication administration records.

The facility failed to maintain a hazard-free environment due to an unsecured 4-foot oxygen cylinder stored on the floor in a resident closet without a rack or crate. Additionally, the facility failed to ensure oxygen cylinders were stored in a ventilated area, creating a potential fire hazard.

The facility failed to maintain a hazard-free environment, specifically regarding an unsecured oxygen cylinder in resident room #2 and oxygen cylinders stored in resident room #3. Additionally, the facility had a broken glass window pane, unstable shelves in resident room #6, and a protruding latch plate on the front entrance door.

The facility failed to maintain a plan that ensures all residents can be evacuated safely. Specifically, the facility was unable to demonstrate adequate evacuation procedures for 3 residents who were physically and/or cognitively unable to evacuate independently.

The facility failed to ensure the building was properly equipped and maintained for residents who are physically or cognitively unable to evacuate independently. Specifically, the facility was found to be in violation of its previous Type B deficiency regarding the maintenance of services for 5 out of 6 sampled residents.

The facility failed to ensure the building was equipped and maintained to allow for the safe evacuation of residents. Specifically, five residents, including three non-ambulatory residents and others who were cognitively unable to independently evacuate, could not be safely moved in an emergency. Evidence showed that residents requiring mechanical lifts were being transferred without necessary staff assistance.