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Assisted Living · Oneonta, NY
163 Heritage Circle, Oneonta, NY 13820
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 53 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Heritage at the Plains at Parish Homestead highly. Reviewers highlight: clean, well-maintained facility, friendly and welcoming staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Heritage at The Plains at Parish Homestead is frequently praised for its clean, well-maintained physical environment and a friendly, welcoming staff that many families find supportive. However, there is a consistent pattern of criticism regarding the quality and consistency of the dining services, with multiple reports of cold, poor-quality meals and supply shortages. While many families express relief and satisfaction with the care provided, others have raised serious concerns about staffing turnover, management responsiveness, and the quality of food relative to the high monthly costs.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Most reviews highlight the staff as kind, attentive, and helpful, though some mention turnover issues.
While some find staff responsive, others report difficulty getting issues resolved or receiving refunds.
Reviewers consistently describe the facility as clean, bright, and well-maintained.
Multiple reviewers report cold, poor-quality meals and frequent shortages of basic staples.
Residents and families appreciate the variety of activities like bingo, exercise, and social hours.
Some families specifically praise the proper administration of medications, though limited feedback exists.
Multiple reviewers feel the services and food quality do not justify the high monthly costs.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 71 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff at the Plains are very attentive to her unique needs and accommodate her with kindness, empathy and caring all the time!”
“Food came to table ice cold and congealed. Mom states the food is often almost inedible. It looked like reheated leftovers. Pasta was chewy. Inexcusable for what your tenants pay.”
“I do get a little concerned about turnover, however.”
Source: NY Dept. of Health
Key Findings
20 violations from 15 inspections
Resident services
Environmental standards
General provisions
Resident funds and valuables
Personnel.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Environmental standards
Responsibilities of providers; required notif
Resident services
Food service
Resident services
Resident services
Structural and environmental standards.
Resident services
Resident services
Resident services.
Admission standards
Csl Heritage AL, INC.
for profit
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with NY Dept. of Health.
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit sonidaseniorliving.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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