Henry County Health and Rehabilitation
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 53 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and effective therapy department, the recurring reports of dismissive staff and poor medical oversight are concerning. We strongly recommend that you visit during off-hours or weekends to observe staffing levels and ask management specifically about their protocols for pain management and responding to patient medical emergencies.
Google Reviews
Google Reviews
53 reviews on Google“Henry County Health and Rehabilitation receives a high volume of positive reviews praising its clean facility, friendly staff, and effective therapy programs. However, there are serious, recurring reports of neglect, poor communication, and dismissive attitudes from staff toward residents' medical needs and pain management. Families should weigh the modern, well-maintained environment against significant concerns regarding the quality of clinical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and welcoming staff
- Effective rehabilitation and therapy services
- Engaging activities program
Concerns
- Inattentive or dismissive nursing staff (mentioned by 3 reviewers)
- Poor medical oversight and pain management (mentioned by 2 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's strong reputation for engaging activities, could you walk us through a typical week of programming for residents?
- 2I noticed the facility has a 3-star staffing rating; how do you ensure that residents receive consistent attention and timely responses to their needs throughout the day and night?
- 3What is your current process for communicating changes in a resident's health status or medication adjustments to family members?
- 4How does your clinical team approach pain management and medical oversight to ensure residents remain comfortable and well-monitored?
- 5I appreciate that you actively engage with feedback online; how do you use that family input to improve the quality of care provided here?
- 6With the recent focus on medication management, what specific protocols do you have in place to ensure accuracy and safety for each resident?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department was excellent, and the gym was spacious and well-equipped, offering everything necessary to help prepare your loved one for independent living upon their return home.”
“Every staff member I interacted with seemed to know my mother and expressed deep concern for her health and wellbeing. The care she received was excellent.”
“The worst place ever! Don't send your loved ones there for care because the help acts like the patients are inconveniences.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Henry County Health and Rehabilitation shows a pattern of deficiencies across multiple care areas, with issues recurring in care planning development that appeared in both 2023 and the most recent survey. The facility has faced problems with resident rights, safety hazards, building safety systems, and infection control, though all deficiencies have been corrected by the facility with documented completion dates.
Nov 18, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Jul 25, 2024Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Apr 5, 2023Routine5
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Henry County Health and Rehabilitation
for profit
Chain Affiliation
Ahava Healthcare
16 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 15 (Best)
Ownership & Management
Owners
Paris Holdco LLC
Owner · Organization
Paris Investors LLC
Owner (parent company) · Organization
Brecher, Mendel
Owner (parent company)
Eisen, Menashe
Owner (parent company)
Niederman, Anshel
Owner (parent company)
Philipson, Bent
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Gabrielle
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit henryctr.com
Medicare data downloads
Original nursing home datasets
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