Heartland Care Center
Families consistently rate this highly — reviewers highlight clean and cheerful facility environment. Schedule a visit to confirm the fit.
based on 26 Google reviews
Watch Heartland Care Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Heartland Care Center is consistently praised for its cleanliness and the kindness of its staff, making it a strong candidate for those prioritizing a cheerful environment. However, since some reviewers have mentioned staffing challenges and internal workplace issues, we recommend asking the administration directly about their current staffing ratios and how they ensure consistent care coverage.
Google Reviews
Google Reviews
26 reviews on Google“Heartland Care Center is generally regarded as a clean and cheerful facility with a staff that many families describe as kind, professional, and dedicated. While residents and their families often praise the quality of care and the food, some feedback suggests potential internal staffing challenges and a difficult work environment for employees.”
Quality Themes
Tap a score for detailsStrengths
- Clean and cheerful facility environment
- Kind, professional, and dedicated staff
- High quality of resident care
- Good food quality
Concerns
- Understaffing issues (mentioned by 2 reviewers)
- Toxic work environment for staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how clean and cheerful the environment is here; what are some of the favorite daily activities that keep the residents engaged and smiling?
- 2The food quality seems to be a real highlight for many families; could you tell us a bit about how the menus are planned and if there are options for specific dietary needs?
- 3Since the staff is often described as so dedicated and professional, how do you ensure that the team feels supported and well-equipped to provide that high level of care during busy shifts?
- 4With a close-knit community of 21 residents, how do you manage staffing levels to ensure every person receives attentive, personalized care at all times?
- 5In the event of a medical emergency or a sudden change in health, what is the specific protocol for getting immediate care and notifying the family?
- 6We noticed your team is very active in responding to feedback; how does the facility use resident and family input to improve day-to-day operations?
Personalized based on this facility's data
Key Review Excerpts
“My sister highly praises Heartland for the care she receives there, and I also think they do a really good job. The staff is kind, friendly, and professional. My sister says the food is very good. It's also very clean and cheerful.”
“My mother in law was a resident of Heartland Care Center for 18 months & her care was superb!! We cant say enough good about the care she received..we very highly recommend Hesrtland Care Center for your loved ones!!!”
“This a phenomenal place! Residents are well taken care of and most importantly, the staff are amazing! Highly recommend for loved ones who enjoy community and keeping busy with daily activities!”
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 4, 2026InspectionClean
Fed violations: 0, State violations: 0
May 7, 2026InspectionClean
Fed violations: 5, State violations: 0
Nov 29, 2025ComplaintClean
Fed violations: 0, State violations: 0
Sep 25, 2025ComplaintClean
Fed violations: 1, State violations: 0
Apr 28, 2025InspectionClean
Fed violations: 0, State violations: 0
Apr 10, 2025InspectionClean
Fed violations: 5, State violations: 0
Apr 17, 2024InspectionClean
Fed violations: 0, State violations: 0
Apr 4, 2024InspectionClean
Fed violations: 7, State violations: 0
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit heartlandcarecenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives