Public Google reviewers rate this highly and often mention warm and attentive staff who treat residents like family. Schedule a visit to confirm the fit.
based on 11 Google reviews
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Public Google reviewers rate Heart to Heart AL LLC highly. Reviewers highlight: warm and attentive staff who treat residents like family, personalized attention due to small facility size. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families may find comfort in the personalized, family-like care provided by the owner, Yasmeen, and the staff, with several reviewers noting a significant improvement in care since her takeover. However, there is a critical 1-star report alleging severe neglect, lack of cleanliness, and inexperienced staff that contradicts the otherwise positive feedback.
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Key Review Excerpts
“Yasmeen and her staff were all very nice. There weren't a lot of activities but the the place is small enough that everyone got a good amount of attention.”
“Since then Jasmine, with the help of a part time therapist, I am now on my feet and walking with assistance. This is a light hearted home with 3 good meals a day and showers twice weekly.”
Source: AZ State Licensing Agency
The following deficiency was found during the on-site compliance inspection conducted on December 4, 2025:
Based on observation and interview, the manager failed to ensure the premises and equipment used at the assisted living facility were free from a condition or situation which may cause a resident or other individual to suffer physical injury. The deficient practice posed a threat to the physical health and safety of residents. Findings include: 1. During an environmental tour of the facility, the Compliance Officer observed a ramp in the backyard which led to another area of the fenced in backyard; however, the ramp was not in working condition as it had several big holes throughout. 2. In an exit interview, the findings were reviewed with E1. E1 acknowledged the holes in the ramp could be a tripping hazard for residents and advised they would be repaired.
No deficiencies were found during the off-site initial inspection for a change of ownership conducted on March 4, 2024.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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