Heart of Georgia Nursing Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 37 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and exceptionally friendly staff, making it a strong candidate for your consideration. While the reviews are overwhelmingly positive, we recommend scheduling a tour to observe the staff-resident interaction firsthand and to inquire about current communication protocols for family members.
Google Reviews
Google Reviews
37 reviews on Google“Heart of Georgia Nursing Home receives high praise from families for its exceptionally clean environment and friendly, professional staff. Reviewers frequently highlight the facility's welcoming atmosphere and the attentive care provided to their loved ones, though one older review noted concerns regarding staff conduct and a lack of in-room phones.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and odor-free facility
- Friendly, welcoming, and professional staff
- Strong communication with families regarding patient care
- Engaging activities and community atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 5-star rating for cleanliness, what specific protocols do you have in place to maintain such a high standard of hygiene throughout the common areas and resident rooms?
- 2I noticed your staff-to-resident ratio is highly rated; how do you ensure that staff members have enough time to provide the personalized, warm interactions that families frequently praise?
- 3With your strong reputation for communication, what is the standard process for keeping family members updated on changes in a loved one's health or daily well-being?
- 4Could you walk me through a typical week of activities and how you tailor these programs to ensure residents stay engaged and connected with one another?
- 5Since there was one recent state violation, could you share what steps the facility took to address that issue and prevent it from recurring?
- 6How does your nursing team coordinate with local medical providers to handle urgent care needs or emergencies, especially during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“Heart of Georgia Nursing Home has provided our family with the upmost respect and kindness. We are always informed of any and all changes or issues.”
“This facility is well staffed with caring people. Feeding our loved ones like they are on a cruise ship.”
“A lot of facilities have an odor to them but there is nothing here. Very clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Heart of Georgia Nursing Home has 19 deficiencies across recent surveys, with one complaint-triggered investigation involving resident protection from abuse and neglect. The facility shows recurring issues with fire safety systems, care planning, and infection control. While all deficiencies have correction dates, the pattern of repeated fire safety violations across multiple surveys raises concerns about maintenance consistency.
Jan 11, 2026Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Sep 13, 2024Routine6
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Dec 4, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 30, 2022Routine7
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Heart of Georgia Nursing Home
for profit
Ownership & Management
Owners
Az Tr
Owner · Organization
Zwebner, Ascher
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit heartofgeorgiarehab.com
Medicare data downloads
Original nursing home datasets
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