Hazelhurst Court Care and Rehabilitation Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 20 Google reviews
Watch Hazelhurst Court Care and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (11 vs median 5.0)
Bottom 25% in GA · Critically understaffed (RN) · Worst in BEACON HEALTH MANAGEMENT chain · No penalties on record
What this means for your family
This facility has significant reports of staffing shortages and inconsistent care quality. If you are considering this location, we strongly recommend visiting unannounced, observing the staff-to-resident ratio, and asking specific questions about their medical oversight protocols and communication procedures with families.
Google Reviews
Google Reviews
20 reviews on Google“Hazelhurst Court Care and Rehabilitation Center receives highly polarized feedback, with significant concerns regarding staffing shortages, facility maintenance, and the quality of clinical communication. While some families report compassionate care from individual staff members, others describe a disorganized environment and serious lapses in medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Some compassionate and caring individual staff members
- Friendly nursing and aide interactions reported by some families
- Consistent presence of family members can improve care outcomes
Concerns
- Chronic understaffing leading to patient neglect (mentioned by 3 reviewers)
- Rude or unprofessional behavior from nursing and administrative staff (mentioned by 3 reviewers)
- Facility is old, in need of repairs, and cluttered (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding facility maintenance, what is your current plan or timeline for addressing building repairs and improving the overall cleanliness of the living areas?
- 2With the current staffing levels, how do you ensure that residents receive timely assistance with daily needs, such as answering call lights or helping with mobility?
- 3I noticed the facility has had some recent health inspection challenges; what specific steps is your leadership team taking to improve these outcomes and ensure consistent quality of care?
- 4How do you handle medication management and ensure that residents receive their prescriptions accurately and on time, especially during shift changes?
- 5What is your protocol for communicating with families regarding changes in a resident's health status, and how do you ensure that communication remains consistent and professional?
- 6What kind of daily activities or social engagement programs are available to keep residents active and connected, and how are these adapted for those with different mobility levels?
Personalized based on this facility's data
Key Review Excerpts
“After my experiences here, yeah, the facility is old, but these employees really care about these residents! My mom got the best care! I witnessed it!”
“I'm so thankful that my aunt is still in her right mind because I can only imagine how the patients are treated who isn't! If you have family here and if you actually care a lil bit about them, just a little bit, remove them from this facility!”
“Even though the nurses / nurse aids were friendly to the most part but I get it they are short staffed but you need to have people on call then. Patients can't be suffering cos you employees don't show.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 15 deficiencies triggered by family complaints across multiple surveys, indicating ongoing problems that prompted external reports. The most recurring issues involve resident rights violations, care planning failures, and infection control problems. While all deficiencies show correction dates, problems persist across years, with care planning deficiencies appearing in both 2025 surveys, suggesting systemic challenges in addressing resident needs and maintaining consistent quality standards.
Mar 29, 2026Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Sep 26, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Feb 2, 2025Complaint8
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 2, 2025Routine3
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Sep 10, 2023Complaint4
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 10, 2023Routine6
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Egress Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Hazelhurst Court Care and Rehabilitation Center
for profit
Chain Affiliation
Beacon Health Management
13 facilities nationwide
Chain avg rating: 1.4/5 · Rank 9 of 17 (Worst)
Ownership & Management
Owners
Pww Healthcare, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit bhc-use-wpapp.azurewebsites.net
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.