Nursing HomeMedicaid Medicare 5-star

Haymount Rehabilitation & Nursing Center, INC.

Strong Medicare quality ratings; public reviewers often praise clean, modern, and well-maintained facility. Still worth an in-person visit.

2346 Barrington Circle, Terry Sanford · Fayetteville, NC 28303|98 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 76 Google reviews

(910) 689-0150 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

RN turnover reported at 56%

No Medicare penalties on record · Zero findings in latest survey

Source: Medicare data

What this means for your family

Haymount Rehabilitation & Nursing Center, INC. has a strong overall Medicare rating. Public reviewers frequently mention: clean, modern, and well-maintained facility and effective physical and occupational therapy. Review the component ratings and current source records before deciding.

Google Reviews

76 public Google reviews available

Haymount Rehabilitation & Nursing Center receives highly polarized feedback, with many families praising the facility's cleanliness, professional admissions team, and effective physical therapy services. However, a significant number of reviewers report serious concerns regarding neglect, including slow response times for basic needs, hygiene issues, and missing personal belongings. Prospective families should weigh the positive reports of modern, well-maintained facilities against recurring complaints about staff attentiveness and quality of care.

Quality Themes

Tap a score for details

Strengths

Clean, modern, and well-maintained facility
Effective physical and occupational therapy
Helpful and professional admissions staff
Welcoming atmosphere for short-term rehab

Concerns

Staff inattentiveness and unprofessional behavior (gossiping/phone use) (mentioned by 3 reviewers)
Hygiene and basic care neglect (soiled linens, delayed bathing) (mentioned by 4 reviewers)
Theft or loss of personal property (mentioned by 2 reviewers)
Inadequate meal portions or quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 63 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the facility's focus on short-term rehabilitation, what specific protocols are in place to ensure consistent hygiene and timely assistance with daily personal care needs?
2With a 3/5 staffing rating, could you walk us through how you manage staff oversight to ensure that team members remain focused and attentive to residents throughout their shifts?
3How does the facility handle the security and inventory of personal belongings to ensure residents' items remain safe and accounted for?
4I noticed some feedback regarding dining experiences; could you share how you monitor meal quality and ensure that residents are receiving adequate nutrition and portion sizes?
5Since medication management is a critical part of daily care, what systems do you have in place to ensure accuracy and timely administration for residents?
6What kind of social activities or engagement programs are available to help residents feel connected and active during their stay?

Personalized based on this facility's data

Key Review Excerpts

“My 90 year old father recently spent time with HRNC to rehab from a fall. From the first day Brittney and the whole staff treated my dad like he was a member of their family.”

Rehab patient's family · 2024★★★★★

“My mother was in Haymount Rehabilitation short term stay after a fall with a fractured arm. Her stay and our experience from Day 1 to Discharge Day was streamlined with professionalism, compassion and respect.”

Rehab patient's family · 2026★★★★★

“The staff was also negligent when my husband fell from his bed and fractured his left pelvis which they covered up. I have statements from 3 medical sources indicating that a left fra”

Long-term resident's family · 2024★☆☆☆☆

Source: 63 Google reviews in the current analysis set; Google reports 76 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.43hrs

57%

Registered nurses for medical care

Total Nursing

4.36hrs

All nurses + aides combined

Staff Turnover

37%

Lower is better (< 30% = good)

RN Turnover

56%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.3%

Better than Avg

Here

97.3%

93.5%

92.0%

Cumberland

80.2%

Residents vaccinated for the flu

↑ Higher is better

This Facility97.4%

Better than Avg

Here

97.4%

95.5%

94.1%

Cumberland

85.3%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility9.1%

Better than Avg

Here

9.1%

19.0%

20.7%

Cumberland

20.9%

Residents on antipsychotic medication

↓ Lower is better

This Facility6.6%

Better than Avg

Here

6.6%

15.4%

14.0%

Cumberland

12.4%

Residents with depression symptoms

↓ Lower is better

This Facility7.0%

Mixed vs Avgs

Here

7.0%

12.8%

5.9%

Cumberland

12.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility15.7%

Mixed vs Avgs

Here

15.7%

19.5%

21.3%

Cumberland

13.6%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility88.5%

Better than Avg

Here

88.5%

79.8%

78.1%

Cumberland

63.1%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility95.5%

Better than Avg

Here

95.5%

82.0%

80.6%

Cumberland

71.5%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.9%

Worse than Avg

Here

1.9%

1.6%

1.4%

Cumberland

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

5findings in history

Latest survey: 0 · well below NC avg (5.6)

Haymount Rehabilitation & Nursing Center has a relatively clean record with only 5 deficiencies across 3 surveys, all related to building safety systems rather than direct patient care. The facility had issues with fire safety systems, electrical backup power, and building construction standards, but all deficiencies have been corrected by the provider according to federal records.

May 1, 2025Routine1 finding

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Mar 14, 2024Routine3 findings

0916Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Jan 6, 2023Routine1 finding

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Haymount Rehabilitation & Nursing Center, INC.

Organization Type

for profit

Chain Affiliation

Chain Name

Century Care Management

Chain Size

7 facilities nationwide

Chain avg rating: 4.1/5 · Rank 1 of 7 (Highest rating)

Ownership & Management

Owners

Noah K Duncan Fam Tr

Owner · Organization

100%

Key personnel

Gilliam, RobertW-2 Managing EmployeeGlover, TiffanyW-2 Managing EmployeeBoyette, BarbaraOfficer / DirectorGilliam, RobertOfficer / DirectorBoyette, BarbaraOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(910) 689-0150

haymountrehab.com

2346 Barrington Circle

Fayetteville, NC 28303

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

76 reviews from families & visitors

Official Website

Visit haymountrehab.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.