Haven of Saguaro Valley, LLC
Limited public data on Haven of Saguaro Valley, LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 189 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive rehabilitation, as the therapy team is consistently rated as top-tier. While most staff are exceptionally kind, you should monitor the consistency of nursing care, as a few families noted occasional unprofessionalism from specific nurses.
Google Reviews
Google Reviews
189 reviews analyzed“Families can expect high-quality rehabilitation services and a dedicated therapy team that focuses on active recovery and mobility. While many reviewers praise the compassionate nursing and CNA staff, there are occasional reports of inconsistent attitudes from certain nursing personnel and specific negative interactions with individual caregivers.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding physical and occupational therapy
- Compassionate and attentive CNA and nursing staff
- Clean and well-maintained facility
- Helpful social work and administrative support
Concerns
- Inconsistent attitude/professionalism from some nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those services are integrated into a resident's daily routine?
- 2It's clear from your high responsiveness to feedback that you care deeply about the community; how does the administration work with families to address any concerns regarding staff professionalism?
- 3What kind of variety can we expect in terms of daily social activities and special events to keep residents engaged and connected?
- 4We are looking for a very attentive level of care; how do you ensure that the nursing and CNA staff maintain a consistent, compassionate standard of care across all shifts?
- 5In the event of a medical emergency during the night, what are the specific protocols for getting immediate physician or specialized care for a resident?
- 6The facility looks very well-maintained; what are your regular protocols for ensuring the cleanliness and comfort of the resident rooms and common areas?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff is outstanding! Whitney, OT and Ashley, ST deserve a shout-out for their above and beyond effort with my dad.”
“I was hesitant to put my dad in any nursing home, but this place does a great job to coordinate everything he needed. I really appreciate the dedication of the therapy staff.”
“The difference was immediate and remarkable. The team at Haven Health Saguaro Valley provided exceptional care, treated her with genuine kindness, and consistently went above and beyond to support her recovery.”
Inspection History
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Sep 24, 2025ComplaintCleanReport
An onsite complaint survey was conducted on September 24, 2025 for the investigation of intakes #2599117, #2613588, #2612907, #2263551, #2663552, #2263389, and #2263547. There are no deficiencies cited.
May 20, 2025Other
Violation cited
Mar 11, 2025Complaint
An onsite complaint survey was conducted on March 11, 2025 for the investigation of the following intakes: AZ00212850 and SF00115515. The following deficencies were cited:
Violation cited
Jan 28, 2025ComplaintCleanReport
An onsite complaint survey was conducted on January 29th, 2025 for the investigation of the following intakes: AZ00221683 and AZ00221765. There are no deficiencies cited.
Dec 12, 2024ComplaintCleanReport
An onsite complaint survey was conducted on December 12, 2024 through December 16, 2024 for the investigation of intake # AZ00219762, AZ00212917, AZ00212898. There were no deficiencies cited.
Sep 9, 2024ComplaintCleanReport
An onsite complaint survey was conducted on September 9, 2024 for the investigation of intake #AZ00215652. There were no deficiencies cited.
Jun 19, 2024ComplaintCleanReport
An onsite complaint survey was conducted on June 19, 2024 for the investigation of intake #s AZ00211933, AZ00211807, AZ00206737, AZ00206552. There were no deficiencies cited.
Nov 1, 2023ComplaintCleanReport
A complaint survey was conducted on November 1 through November 2, 2023 for the investigation of intake #s: AZ00199598, AZ00202192, AZ00202650 and AZ00202642. There were no deficiencies cited.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
189 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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