Green Acres-Supportive Care
Limited public data on Green Acres-Supportive Care. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 10 Google reviews
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What this means for your family
While recent visitors have praised the facility's cleanliness and the kindness of the staff, there is a recurring pattern of serious complaints regarding management communication and administrative transparency. We strongly advise families to ask for a written policy on how health changes and transitions are communicated to family members before moving in.
Google Reviews
Google Reviews
10 reviews on Google“Green Acres-Supportive Care receives polarized feedback, with some visitors praising the clean environment and kind staff, while others report significant issues with management and communication. Critics have raised serious concerns regarding the handling of resident transfers and a lack of transparency during health transitions. Prospective families should be aware of these inconsistencies in administrative oversight and resident care management.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-organized environment
- Kind and helpful frontline staff
- Engaging activities and outings for residents
Concerns
- Poor communication from management regarding resident health updates and transitions (mentioned by 2 reviewers)
- Allegations of inappropriate resident transfers or discharge practices (mentioned by 2 reviewers)
- Dissatisfaction with food quality relative to cost (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed how much the staff is appreciated for being so kind and helpful; how do you ensure that this level of care remains consistent as residents transition into the facility?
- 2What is your specific process for keeping families updated on changes in a resident's health or daily well-being?
- 3Could you tell me more about the daily activity calendar and how you plan outings for the residents?
- 4How do you handle the logistics of resident transfers or changes in care levels to ensure everything is handled smoothly and transparently?
- 5Can you walk me through a typical mealtime and tell me how the menu is developed to ensure it's both nutritious and enjoyable?
- 6In the event of a medical emergency after hours, what are the immediate steps the on-site team takes to care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“When I walked into Green Acres for the first time June 6th 2024, everyone greeted me with kindness and asked if there was anything I needed. Jess and Cassie the directors were very helpful and patient!! Very clean environment and well organized for meals and activities!!”
“While I have no complaints about the care given my mother medically I am disappointed in the communication by Green Acres afforded members of the family. When my mother was sent to hospice, I was not notified, nor have I been notified of significant events in changes in her health.”
“The management and head nurse are a joke. They are firing people to keep their jobs. The food is terrible for what residents pay”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified issues regarding oven cleanliness and the need for updated resident care agreements and medication orders. However, the facility has historically submitted and implemented corrective action plans to address these findings.
Oct 17, 2025Routine
Two ovens needed to be thoroughly cleaned, as baked on food and charred food particles were observed within.
Oct 13, 2023Routine
Resident A’s medication administration record (MAR) had three medications listed (Benzonatate, Hydrocort, and Ondansetron) that were not available at the facility and lacked updated orders to discontinue them.
Resident B did not have an updated Resident Care Agreement in their resident record for 2022.
Apr 26, 2013OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Retirement Living Management of Greenville
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit rlmgmt.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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