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Nursing HomeMedicaid Top Rated

Hart Care Center

Strong Medicare quality ratings; families often praise effective rehabilitation and physical therapy. Still worth an in-person visit.

261 Fairview Avenue, Hartwell, GA 30643117 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 7 Google reviews

5
4
3
2
1
Hart Care Center Nursing Home in Hartwell, GA — Street View
Street View

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What this means for your family

Hart Care Center receives consistent praise for its rehabilitation programs and attentive nursing staff, making it a strong candidate for those seeking post-acute care. While current reviews are overwhelmingly positive, families should schedule a tour to observe daily interactions and confirm that the high standard of care mentioned by others aligns with their specific needs.

Google Reviews

Google Reviews

7 reviews on Google
Hart Care Center is highly regarded by families and patients for its effective rehabilitation services and compassionate nursing staff. Reviewers consistently praise the facility for its cleanliness, quality of care, and the helpfulness of both the clinical team and management.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Effective rehabilitation and physical therapy
  • Compassionate and helpful nursing staff
  • Clean and well-maintained facility
  • Responsive and supportive management

Rating Trends

Tap a year to see what changed

2345.02022(1)5.02024(1)5.02025(2)4.32026(3)

Distribution · 7 analyzed

5
6
4
0
3
1
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your 5-star rating for rehabilitation, how do you tailor physical therapy plans to help residents regain their independence?
  • 2With your high marks for nursing care, what specific steps does your team take to ensure residents feel truly connected and supported on a daily basis?
  • 3I noticed the facility has maintained a very high standard of cleanliness; could you walk me through your daily routine for maintaining such a well-kept environment?
  • 4Since management is noted for being so responsive, what is the best way for families to stay involved and communicate with your team regarding their loved one's care?
  • 5Regarding the single deficiency noted in your recent reports, what specific changes or improvements have you implemented to address that area?
  • 6Beyond the medical care, what kind of social activities or community events do you offer to keep residents engaged and active throughout the week?

Personalized based on this facility's data


Key Review Excerpts

This is a wonderful center for Rehab ! It is clean, food was good and the staff were extra nice and helpful in every way!

Rehab patient · 2026★★★★★

They have provided 5 star care of my Dad for years, they really care for their patients a lot!

Long-term resident's family · 2022★★★★★

I can’t express how amazing this facility is. We received nothing but the best treatment from the staff.

Family member · 2025★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
40%
Registered nurses for medical care
Total Nursing
3.93hrs
96%
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility42.9%
Worse than Avg
Here
42.9%
US
19.5%
GA
20.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
15.5%
GA
20.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
19.4%
GA
16.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
12.1%
GA
10.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
15.3%
GA
16.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
93.4%
GA
91.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
GA
78.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.8%
Better than Avg
Here
96.8%
US
81.8%
GA
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.8%
Worse than Avg
Here
2.8%
US
1.6%
GA
2.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (6.1)
1 complaint-triggered

Hart Care Center has persistent fire safety and building maintenance issues across all three surveys, with recurring problems in smoke detection systems, sprinkler maintenance, and emergency lighting that required repeated corrections. One family filed a complaint about feeding assistance services. While all deficiencies show correction dates, the pattern of similar fire safety violations appearing in 2022, 2023, and 2025 suggests ongoing facility management challenges that families should discuss during visits.

Mar 21, 2025Complaint
1
0811Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

Mar 21, 2025Routine
7
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Nov 16, 2023Routine
2
0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jul 28, 2022Routine
4
0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hart Care Center

Organization Type

for profit

Ownership & Management

Owners

Frederica Acres INC

Owner · Organization

100%

Key personnel

Jopling, DavidOfficer / DirectorMccarty, JohnOfficer / DirectorMeeks, BradenOfficer / DirectorSmith, MegOfficer / DirectorKancharla, AshokManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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