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Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy team. Still worth an in-person visit.
based on 144 Google reviews
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Harrison Pointe Healthcare and Rehabilitation has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical and occupational therapy team and many staff members described as compassionate and attentive. Review the component ratings and current source records before deciding.
Harrison Pointe Healthcare and Rehabilitation receives highly polarized feedback, with many reviewers praising the therapy team and specific staff members for their dedication and kindness. However, a significant number of families report serious concerns regarding neglect, poor hygiene, slow response times to call lights, and inconsistent communication. Prospective families should be aware that while some patients have successful recovery experiences, others have encountered distressing lapses in basic care and facility cleanliness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 144 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The therapist Matt was amazing!!! He took my mom who was weekend barely walking when she got there to feeling strong and independent again!”
“The facility was unnecessarily loud all night every night. Meds were never passed on time, often hours late. Rarely did anyone respond to the nurse call button.”
“The smell when you walk in is enough to make you want to vomit. I don’t know what it is, but it was like that every single time we entered.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents vaccinated for the flu
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Harrison Pointe has received multiple family complaints that triggered inspections, with 9 of 15 total deficiencies stemming from resident or family reports. The most frequent issues involve medication management, infection control, and daily care assistance. While all violations have reported correction dates, the pattern of complaint-driven deficiencies suggests families have had ongoing concerns about care quality that warranted federal investigation.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Harrison Pointe Healthcare and Rehabilitation
for profit
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 194 of 328
Owners
Beaver Valley Hospital
Owner · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
144 reviews from families & visitors
Official Website
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