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Nursing HomeMedicaid Investigative

Harborview Thomasville

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

930 South Broad St., Thomasville, GA 3179268 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 6 Google reviews

5
4
3
2
1
Harborview Thomasville Nursing Home in Thomasville, GA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (13 vs median 5.0)

Bottom 25% in GA · Critically understaffed (RN) · Worst in HARBORVIEW HEALTH SYSTEMS chain · $23,074 in fines

Source: Medicare data

What this means for your family

While the therapy department is highly regarded for its one-on-one care, the recent decline in nursing reliability and facility maintenance is concerning. If you choose this facility, ensure you have a plan for frequent family check-ins to monitor medication adherence and response times, as these are currently significant pain points.

Google Reviews

Google Reviews

6 reviews on Google
Harborview Thomasville receives high praise for its dedicated therapy staff who are described as attentive and motivating during rehabilitation sessions. However, the facility faces significant criticism regarding poor building maintenance, including reports of mold and pests, as well as recurring issues with medication timing and slow response times for patient assistance during night shifts.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean1.0ActivitiesN/AMeds2.0MemoryN/AComms5.0ValueN/A

Strengths

  • Highly skilled and motivating therapy staff
  • Attentive and considerate individual care during rehab
  • Exceptional overnight nursing care noted by some

Concerns

  • Slow response times for patient assistance (mentioned by 2 reviewers)
  • Inconsistent or missed medication administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.32024(4)1.02025(2)

Distribution · 6 analyzed

5
3
4
0
3
0
2
1
1
2

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the recent focus on enhancing our clinical oversight, what specific protocols are currently in place to ensure medication administration is tracked and verified for every resident?
  • 2I noticed that your therapy team receives high praise for their motivation; how do you integrate that same level of dedicated support into the daily care routine for long-term residents?
  • 3With the current staffing levels, what is your facility's process for ensuring that call lights are answered promptly, especially during shift changes or overnight hours?
  • 4We understand that maintaining a clean environment is a top priority; could you walk us through your current daily housekeeping and sanitation schedule for resident rooms and common areas?
  • 5I see that your leadership team engages with feedback online; how do you use that input to make tangible improvements to the quality of life for residents here?
  • 6What does a typical day of social engagement look like for residents, and how do you encourage participation for those who might be more reserved?

Personalized based on this facility's data


Key Review Excerpts

The facility itself is old and desperately in need of repairs and updates. I observed black mold on the ceiling, bugs in the room, and gaps in the wall around the air conditioner.

Local Guide · 2024★★☆☆☆

When she called for help it was at least a 45 min wait before anyone would check on her.

Long-term resident's family · 2025☆☆☆☆

The nurses often skip giving him his medication at the correct time. In fact, the only two days he received it close to on time was last Wednesday and Thursday when they had an inspection.

Long-term resident's family · 2025☆☆☆☆
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.36hrs
48%
Registered nurses for medical care
Total Nursing
3.37hrs
82%
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility46.4%
Worse than Avg
Here
46.4%
US
12.1%
GA
10.6%
Thomas
12.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility31.5%
Worse than Avg
Here
31.5%
US
15.5%
GA
20.1%
Thomas
22.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.6%
Better than Avg
Here
16.6%
US
19.5%
GA
20.5%
Thomas
27.2%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility11.4%
Worse than Avg
Here
11.4%
US
1.6%
GA
2.5%
Thomas
2.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
GA
91.2%
Thomas
95.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.9%
Better than Avg
Here
9.9%
US
14.4%
GA
15.7%
Thomas
17.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.5%
Better than Avg
Here
89.5%
US
81.8%
GA
80.4%
Thomas
74.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.2%
Better than Avg
Here
91.2%
US
79.8%
GA
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
GA
2.4%
Thomas
2.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
3penalties
Well above state avg (6.1)
18 complaint-triggered
$23,074 in fines

Families have filed multiple complaints triggering 18 deficiencies, indicating ongoing concerns about this facility. The most recurring issues involve care planning problems, safety hazards including fire safety violations, and abuse reporting failures. While all violations appear corrected, the pattern of repeated complaints about care planning and safety across multiple surveys from 2022 through 2024 suggests persistent quality concerns that families should carefully consider.

Dec 4, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jun 26, 2025Routine
13
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Jun 26, 2025Complaint
4
0914Potential for harm · PatternCorrected

Environmental Deficiencies

Provide bedrooms that don't allow residents to see each other when privacy is needed.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 22, 2024Complaint
6
0609Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0740Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0835Immediate jeopardy · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Oct 3, 2024Complaint
1
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jul 25, 2024Complaint
2
0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Federal Penalties

Fine

Oct 3, 2024

$6,500

Fine

Oct 3, 2024

$10,301

Fine

Jul 27, 2023

$6,273

Ownership & Operations

Who Operates This Facility

Owner / Operator

Harborview Thomasville

Organization Type

for profit

Chain Affiliation

Chain Name

Harborview Health Systems

Chain Size

22 facilities nationwide

Chain avg rating: 2.0/5 · Rank 20 of 20 (Worst)

Ownership & Management

Owners

Ga Nc 14, LLC

Owner · Organization

100%

Key personnel

King, ChristopherW-2 Managing EmployeeEnglander, DavidOfficer / DirectorLeibowitz, ChaimOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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