Camellia Gardens of Life Care
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 79 Google reviews
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What this means for your family
Camellia Gardens receives consistent praise for its cleanliness and professional therapy staff, making it a strong contender for short-term rehab. However, given the specific reports of residents not receiving assistance with feeding, we strongly advise families to conduct unannounced visits during meal times to observe the level of care firsthand.
Google Reviews
Google Reviews
79 reviews on Google“Camellia Gardens of Life Care receives high praise from many families for its professional, compassionate nursing staff and clean facility environment. However, there are serious, specific reports regarding neglect in basic care, such as failure to assist with feeding and poor nutritional standards, which prospective families should investigate thoroughly. While many visitors report positive experiences, the contrast between glowing reviews and critical accounts of patient neglect suggests inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Professional and compassionate nursing/CNA staff
- Clean and well-maintained facility
- Effective physical therapy and rehabilitation programs
- Welcoming atmosphere for visitors and community groups
Concerns
- Failure to assist residents with feeding as required by care plans (mentioned by 2 reviewers)
- Poor food quality and cold meal delivery (mentioned by 2 reviewers)
- Inadequate attention to patient comfort and physical needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed how much the management values feedback from the community; how does the team use resident and family suggestions to improve daily care?
- 2How do the nursing and CNA staff ensure that every resident's specific care plan, especially regarding assistance with meals, is strictly followed?
- 3Could you tell us more about how the kitchen manages meal temperatures and the variety of the menu to ensure everyone enjoys their food?
- 4What specific steps are taken by the nursing team to ensure residents are comfortable and their physical needs are met throughout the day and night?
- 5What does a typical day of social activities and community engagement look like for the residents here?
- 6In the event of a medical emergency after hours, what is the protocol for contacting the family and ensuring immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are compassionate, the CNA‘s are as compassionate as well. Jennifer, the admitting administrator, has been awesome. The resources are amazing.”
“My mother had lost 20lbs staying here. The food was awful and she said it was always delivered cold. When she asked for more or something else she was told either that's all they have or there was no more to give her.”
“It has come to my attention that the patient charts are a suggestion at best. My brother needs help eating, and while it is in the chart, no one has helped.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Camellia Gardens has recurring issues across multiple care areas, with families filing complaint reports about safety hazards, infection control, medication management, and care quality. The facility shows persistent problems with fire safety systems and sprinkler maintenance appearing in multiple surveys, alongside concerns about resident safety and adequate nutrition. While all deficiencies show correction dates, the pattern of recurring safety and care issues warrants careful consideration during any visit.
May 2, 2025Routine15
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Mar 16, 2023Routine8
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Smoke Deficiencies
Construct fire resistant interior walls.
Feb 17, 2022Routine1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
May 2, 2025
$7,020
Ownership & Operations
Who Operates This Facility
Camellia Gardens of Life Care
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 125 of 194
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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