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Nursing HomeMedicaid Investigative

Harborview Satilla

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1600 Riverside Ave, Waycross, GA 31501174 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 63 Google reviews

5
4
3
2
1
Harborview Satilla Nursing Home in Waycross, GA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (10 vs median 5.0)

Below average in GA · Below recommended RN staffing · Above average staffing · $9,620 in fines

Source: Medicare data

What this means for your family

This facility is highly regarded for its compassionate nursing staff and effective rehabilitation team, making it a strong candidate for those needing recovery support. However, families should tour the facility in person to inspect the condition of the rooms, as some reviewers have noted that older sections of the building are cramped and in need of maintenance.

Google Reviews

Google Reviews

63 reviews on Google
Harborview Satilla receives overwhelming praise for its dedicated nursing and rehabilitation staff, with many families highlighting the compassionate care provided by specific employees. While the staff is frequently commended for their attentiveness and professionalism, some visitors have raised concerns regarding the aging infrastructure and cramped living conditions in older sections of the facility.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean7.0Activities8.0MedsN/AMemory8.0Comms9.0ValueN/A

Strengths

  • Highly compassionate and attentive nursing staff
  • Effective physical therapy team
  • Supportive and communicative administrative staff
  • Strong focus on resident motivation and encouragement

Concerns

  • Aging facility infrastructure and building disrepair (mentioned by 2 reviewers)
  • Cramped, outdated double-occupancy rooms (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'18(4)1.05.0'20(1)5.05.0'23(4)4.85.0'25(1)5.0'26(2)

Distribution · 54 analyzed

5
48
4
2
3
0
2
0
1
4
31 reviews posted between Oct 22, 2024Oct 26, 2024 · 29 were 5-star

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that the facility has been serving the community for some time, what is your current plan or timeline for addressing infrastructure updates and room renovations?
  • 2With 174 residents, how do you ensure that each individual receives personalized attention and consistent care despite the current staffing levels?
  • 3I noticed the facility has had some recent health inspection findings; what specific steps are you taking to improve those outcomes and ensure the highest standard of safety for residents?
  • 4The physical therapy team receives great feedback for their work; how do you integrate their rehabilitation programs into the daily routines of residents to keep them motivated?
  • 5Since the double-occupancy rooms can feel a bit compact, what strategies do you use to help residents personalize their space and maintain a sense of privacy and comfort?
  • 6In the event of a medical emergency, what is the immediate protocol for notifying family members and coordinating with local hospital services?

Personalized based on this facility's data


Key Review Excerpts

My dad ended up spending 3 months there for rehab. Cory Hiers and his team helped to get him walking again allowing him to go home.

Long-term resident's family · 2024★★★★★

It is never easy to transition a loved one to LTC, but sometimes all the love in the world is not enough to meet Dementia patient's needs. They have both helped make this process easier with the compassion and care they demonstrate towards my Grandfather.

Long-term resident's family · 2024★★★★

The staff works hard to keep residents comfortable and happy. The CNAs are knowledgeable and friendly and will cheer you on when you're struggling with therapy.

Long-term resident · 2024★★★★★
Source: 63 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
66%
Registered nurses for medical care
Total Nursing
3.89hrs
95%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility56.0%
Worse than Avg
Here
56.0%
US
12.1%
GA
10.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
19.5%
GA
20.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
15.5%
GA
20.1%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility13.8%
Worse than Avg
Here
13.8%
US
5.3%
GA
5.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
15.3%
GA
16.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
GA
95.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.3%
Better than Avg
Here
87.3%
US
79.8%
GA
78.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.7%
Better than Avg
Here
84.7%
US
81.8%
GA
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.4%
Worse than Avg
Here
3.4%
US
1.6%
GA
2.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
2penalties
Well above state avg (6.1)
6 complaint-triggered
$9,620 in fines

Families have filed complaints against this facility, triggering inspections that found issues with care planning and safety supervision. The facility shows recurring problems with medication management, care planning, and fire safety systems across multiple surveys from 2019 to 2025, suggesting persistent operational challenges. While all deficiencies report correction dates, the pattern of repeated issues in core care areas warrants careful consideration during your visit.

Feb 12, 2026Routine
17
0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

Feb 12, 2026Complaint
4
0656Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Apr 22, 2025Complaint
2
0656Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 9, 2025Routine
13
0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Aug 11, 2022Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Federal Penalties

Fine

Apr 22, 2025

$4,810

Fine

Apr 22, 2025

$4,810

Ownership & Operations

Who Operates This Facility

Owner / Operator

Harborview Satilla

Organization Type

for profit

Ownership & Management

Owners

Pierce Satilla Holdings, LLC

Owner · Organization

50%

Waycross Holdings, LLC

Owner · Organization

50%

Sigmacurve Funding LLC

Owner (parent company) · Organization

6%

Englander, David

Owner (parent company)

35%

Gross, Shlomo

Owner (parent company)

6%

Leibowitz, Chaim

Owner (parent company)

31%

Minkoff, Yisrael

Owner (parent company)

13%

Key personnel

Gordon, AlthorizW-2 Managing EmployeeMcpherson, SharonW-2 Managing EmployeeEnglander, DavidOfficer / DirectorLeibowitz, ChaimOfficer / DirectorHarborview Pierce County LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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