Harbor Heights Assisted Living and Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 29 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality memory care, particularly due to the compassionate staff and recent facility renovations. While older reviews raised serious concerns about cleanliness, recent feedback suggests these issues have been resolved under new management. You should, however, verify that the current standards of maintenance and pest control remain a top priority.
Google Reviews
Google Reviews
29 reviews on Google“Harbor Heights is highly regarded for its recent transformation under new management, with families specifically praising the clean, bright, and remodeled environment. While the facility excels in providing compassionate memory care and a warm, family-like atmosphere, some historical concerns regarding cleanliness and management competence were noted in older reviews.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and recently remodeled facilities
- Strong memory care programming
- Welcoming and safe environment
Concerns
- Historical issues with cleanliness and pests (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently acknowledge specific staff members or details mentioned in the reviews. While some responses use templated language regarding sharing feedback with the team, they consistently tailor the greeting and content to the reviewer's specific input.
Questions for Your Tour
- 1I noticed the facility has been recently remodeled; could you show me some of the updated common areas and tell me more about the recent improvements?
- 2The staff is often described as very compassionate; how do you foster that culture of attentiveness among your caregiving teams?
- 3With the specialized memory care programming you offer, what are some of the favorite daily activities or social events that residents participate in?
- 4Could you walk me through the protocol for handling medical emergencies or unexpected health changes during the overnight hours?
- 5Maintaining a pristine environment is important to us; what specific cleaning and maintenance schedules are in place to ensure the facility stays fresh and well-kept?
- 6When it comes to the monthly cost of care, how do you ensure that the services provided offer great value for the families?
Personalized based on this facility's data
Key Review Excerpts
“Our mom is a resident in the memory care unit. Thankful for the clean, safe environment, good food, and the loving, caring staff at Harbor Heights. Mom affectionately refers to them as family members.”
“Harbor Heights is top notch. The care, services and food are wonderful. My mom is in the memory care and I would highly recommend this assisted living.”
“This place has had an amazing transformation since it is under new management and has been completely remodeled. In the past it had a bad reputation, but new management has made major improvements.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 20, 2026OtherClean
FACILITY EVALUATION REPORT
May 19, 2026OtherClean
FACILITY EVALUATION REPORT
Apr 10, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 9, 2026InspectionClean
FACILITY EVALUATION REPORT
Apr 1, 2026OtherClean
FACILITY EVALUATION REPORT
Mar 24, 2026ComplaintClean
This report details a complaint investigation regarding a resident fall, which was ultimately deemed unsubstantiated. The investigator reviewed records, conducted interviews with staff and residents, and found insufficient evidence to prove or disprove the alleged violation. No deficiencies were cited in this report.
Mar 20, 2026ComplaintClean
This report details a complaint investigation conducted following an initial complaint received on 02/11/2026. The allegations regarding staff supervision, cleanliness, medication assistance, and infection control were reviewed, and the findings concluded that there was insufficient evidence to prove the alleged violations. Consequently, all cited allegations were deemed unsubstantiated.
Feb 12, 2026OtherClean
This was an unannounced Plan of Correction (POC) follow-up visit conducted to verify the correction of a prior deficiency cited on August 20, 2025. Based on observation and record review, the facility demonstrated that the corrective action was implemented and sustained. The deficiency cited on August 20, 2025, is cleared as of the date of this visit.
Ownership & Operations
Who Operates This Facility
Anaheim Palace INC
DUSUN LEE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit harborheightsrcfe.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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