Nursing HomeMedicaid Top Rated

Hampton Place Healthcare, LLC

Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.

2029 South Hampton Place, Rogers, AR 72758|140 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 42 Google reviews

(479) 250-0289 Directions Website

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What this means for your family

While the facility is physically modern and offers private rooms, there are recurring, serious reports of medication mismanagement and neglect, particularly during night shifts. If you choose this facility, we strongly recommend frequent, unannounced visits and active monitoring of your loved one's medication administration and pain management.

Google Reviews

42 reviews on Google

“Hampton Place Healthcare receives polarized feedback, with many families praising the modern, clean facility and the kindness of individual staff members. However, significant concerns regarding medication management, understaffing, and neglect of residents in pain have been raised by multiple families, particularly regarding the night shift and hospice care.”

Quality Themes

Tap a score for details

Strengths

Modern, clean, and well-maintained facility
Private rooms for all residents
Compassionate and friendly individual staff members
Engaging activities and events

Concerns

Understaffing leading to slow response times and neglect (mentioned by 5 reviewers)
Medication management errors and overmedication (mentioned by 3 reviewers)
Lack of respect or professional care from some staff members (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 43 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given that the facility has 140 residents, how do you ensure that each resident receives timely assistance when they use their call light, especially during shift changes?
2I noticed the facility is modern and well-maintained, but I am curious about your specific protocols for medication administration and how you double-check for accuracy to prevent errors?
3With a 5-star CMS health inspection rating, what specific training or culture initiatives do you have in place to ensure that all staff members maintain a consistently professional and respectful demeanor with residents?
4Since many families appreciate the engagement here, could you walk me through a typical week of activities and how you encourage residents to participate in these events?
5How does your nursing team coordinate with outside physicians to ensure that medication plans are regularly reviewed and that residents are not being over-medicated?
6With the current staffing levels, what is your process for maintaining high-quality, personalized care for 140 residents throughout the day and night?

Personalized based on this facility's data

Key Review Excerpts

“The staff at Hampton Place are caring, attentive, and communicative. The facility itself is beautiful, and you never have to worry about your loved one being placed with another resident.”

Long-term resident's family · 2024★★★★★

“My loved one was having accidents... Come to find out, they were being given one of their meds at 3x times the prescribed dose.”

Rehab patient's family · 2024★☆☆☆☆

“The nursing staff did not keep up with her pain medication and would allow her to lay in bed for hours screaming in pain. Several times we showed up and could hear my grandmother screaming from the hallway for help because she was not capable of pressing her help button and the staff would be sitting on the couch ignoring her.”

Hospice patient's family · 2026★☆☆☆☆

Source: 42 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.32hrs

43%

Registered nurses for medical care

Total Nursing

4.22hrs

All nurses + aides combined

Staff Turnover

60%

Lower is better (< 30% = good)

RN Turnover

43%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

1.4%

Benton

2.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility3.4%

Better than Avg

Here

3.4%

15.5%

11.1%

Benton

11.2%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility20.4%

Worse than Avg

Here

20.4%

15.3%

11.0%

Benton

17.7%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility12.7%

Better than Avg

Here

12.7%

19.5%

21.7%

Benton

18.3%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility16.4%

Worse than Avg

Here

16.4%

14.4%

10.1%

Benton

16.5%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.2%

Better than Avg

Here

99.2%

93.4%

94.9%

Benton

97.4%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility88.7%

Mixed vs Avgs

Here

88.7%

81.8%

82.0%

Benton

90.7%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility82.3%

Mixed vs Avgs

Here

82.3%

79.8%

77.7%

Benton

85.0%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.0%

Worse than Avg

Here

2.0%

1.6%

1.3%

Benton

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Near state avg (4.3)

Hampton Place Healthcare has a recent record of 5 federal deficiencies from December 2024, all reportedly corrected by the facility. The main concerns involved resident care planning and assessment issues, along with problems in food safety, fire safety systems, and emergency drill procedures. Since these deficiencies are very recent and span multiple care areas, families should verify corrections were properly implemented before considering placement.

Dec 12, 2024Routine5 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hampton Place Healthcare, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Central Arkansas Nursing Centers

Chain Size

39 facilities nationwide

Chain avg rating: 3.5/5 · Rank 4 of 38 (Best)

Ownership & Management

Key personnel

Dye, QuincyManagerLentsch, MariettaManagerCentral Arkansas Nursing Centers INCAdp of the SnfHampton Estates LLCAdp of the SnfNursing Consultants INCAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(479) 250-0289

hamptonplacehc.com

2029 South Hampton Place

Rogers, AR 72758

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

42 reviews from families & visitors

Official Website

Visit hamptonplacehc.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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