Hamilton Park Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.
based on 92 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and dedicated concierge team, making it a strong choice for rehabilitation. However, because multiple families noted lean staffing during off-hours and occasional communication gaps, we recommend scheduling meetings with the social work department early and clarifying how to reach staff during weekends.
Google Reviews
Google Reviews
92 reviews on Google“Hamilton Park Nursing and Rehabilitation Center receives high praise for its physical therapy department and dedicated concierge service, with many families noting significant recovery progress for their loved ones. However, reviewers frequently report concerns regarding lean staffing levels during nights and weekends, as well as occasional issues with administrative communication and front desk responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Attentive and compassionate concierge service
- Clean and well-maintained facility environment
- Friendly and dedicated nursing assistants
Concerns
- Lean staffing levels during nights and weekends (mentioned by 2 reviewers)
- Poor communication and responsiveness from administrative/social work staff (mentioned by 3 reviewers)
- Unhelpful or unprofessional front desk/security staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 95 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high praise for your therapy teams, how do they coordinate with the nursing staff to ensure consistent progress for residents during their recovery?
- 2I noticed the facility maintains a high standard of cleanliness; could you walk me through the daily routine and activities that keep residents engaged and active throughout the week?
- 3How does your leadership team ensure that families receive timely updates and clear communication regarding their loved one's care plan?
- 4With a 200-resident capacity, how do you manage staffing levels during evening and weekend hours to ensure that every resident's needs are met promptly?
- 5In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
- 6How do you train your front-line staff to ensure that every visitor and family member feels welcomed and supported when they arrive at the facility?
Personalized based on this facility's data
Key Review Excerpts
“My Mom has been at Hamilton Park since November 2024. In the 5 months since shes been there, I have come to know the staff on a first name basis. I cannot emphasize enough the attention, kindness, compassion and genuine love that they have shown towards my Mom in her time there.”
“I would like to specifically call out and thank Denise Durnin - Concierge, Yelena - day nurse, Akmed - PT , Ina social worker, Julia and Omar. I do not rate this facility highly (2 out of 5 stars) for food and overnight/weekend care where staffing is very lean.”
“The physical therapy is excellent and the therapists work very hard with each patient, my elderly mother has received the best treatment. The nurses, aides and housekeepers have treated her with kindness and respect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hamilton Park shows a concerning pattern with 19 deficiencies across three surveys, with recurring issues in care planning, fire safety systems, and infection control appearing across multiple inspections. The facility has struggled with maintaining safe environments, proper sprinkler systems, and developing adequate resident care plans, with these problems persisting from 2019 through 2025. While all deficiencies have correction dates, the repeated violations in critical safety and care areas suggest ongoing operational challenges families should carefully consider.
Feb 25, 2025Routine10
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Feb 9, 2023Routine3
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Dec 16, 2019Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Hamilton Park Nursing and Rehabilitation Center
for profit
Chain Affiliation
Allure Group
6 facilities nationwide
Chain avg rating: 4.0/5 · Rank 3 of 6
Ownership & Management
Owners
Heller, Moishe
Owner
Rubin, Marvin
Owner
Rubin, Solomon
Owner
Landau, Joel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
92 reviews from families & visitors
Official Website
Visit hamiltonparkrehab.com
Medicare data downloads
Original nursing home datasets
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