Hallmark of Bakersfield
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 8 Google reviews
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What this means for your family
This facility is an excellent choice for seniors who need general assisted living, as the staff is exceptionally caring and the dining is well-regarded. However, if your loved one has advanced Alzheimer's or dementia requiring high-touch assistance with daily tasks, you should investigate their memory care protocols closely due to reported gaps in specialized support.
Google Reviews
Google Reviews
8 reviews on Google“Families can expect a warm, home-like environment with highly praised staff members who are noted for their compassion and communication. While many residents thrive with the variety of food and activities provided, there are significant concerns regarding the quality of specialized care for those requiring memory care support.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Varied and high-quality dining options
- Engaging activities and live entertainment
- Strong communication with family members
Concerns
- Inadequate support for specific memory care needs
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the dining experience here; could you tell us more about the different meal options and how much variety there is each week?
- 2The staff seems to be very attentive and communicative based on what we've read; how do you typically keep family members updated on their loved one's well-being?
- 3What kind of live entertainment or group activities are currently available to keep residents engaged and social?
- 4How does the care team specifically support residents who may be experiencing more advanced cognitive changes or memory-related needs?
- 5In the event of a medical emergency during the night, what is the protocol for getting immediate care for a resident?
- 6With 99 residents in the community, how do you ensure that each person's individual care plan is being closely monitored and updated?
Personalized based on this facility's data
Key Review Excerpts
“My mother was at this assisted living facility for two and a half years - both she and I were very pleased with all aspects of Hallmark. The staff was always warm & welcoming. The food was varied and simply great!”
“My dad has dementia and other health issues. They do an amazing job there. I know it’s a tough job dealing with different issues that the residents have but we know he is well taken care of.”
“Adequate UNLESS your senior needs memory care. My mom has Alzheimer disease, we were ASSURED the staff had vast experience with these patients and this could be her home until "the end". NOPE.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 8, 2026InspectionClean
FACILITY EVALUATION REPORT
Feb 23, 2026OtherClean
The inspection, conducted as a Case Management review following a complaint investigation, identified multiple deficiencies. Two Type A deficiencies relate to fire safety hazards, specifically obstructions to a resident's exit door. Additionally, one Type B deficiency was cited regarding the improper storage and transfer of resident medications.
Dec 18, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 16, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 27, 2025ComplaintClean
The investigation substantiated allegations regarding resident elopement and inadequate care/supervision. Specifically, the facility was cited for failing to provide required basic services, which was evidenced by a resident eloping and requiring hospitalization. The report indicates that the facility has submitted a Plan of Correction (POC) for the cited deficiencies.
Mar 19, 2025ComplaintClean
This report details a complaint investigation concerning staff speaking inappropriately to residents. The allegation was substantiated based on interviews and records review. One Type B deficiency was cited regarding the personal rights of residents, specifically concerning staff conduct.
Mar 5, 2025InspectionClean
The inspection identified five deficiencies across multiple areas, including medication administration, staff training, food supply, medication logging, and hospice care planning. One deficiency was classified as Type A, indicating an immediate health risk, while the remaining four were Type B non-compliance issues. The facility was required to submit multiple Plans of Correction with varying due dates to address these findings.
Nov 7, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Hallmark Senior Living LLC
CANDELAS, ASHLEY L.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit hallmarkofbakersfield.com
Medicare data downloads
Original nursing home datasets
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