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Nursing HomeMedicaid

Halcyon House

Strong Medicare quality ratings; families often praise friendly and competent staff. Still worth an in-person visit.

1015 South Iowa Avenue, Washington, IA 5235354 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 22 Google reviews

5
4
3
2
1
Halcyon House Nursing Home in Washington, IA — Street View
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What this means for your family

Halcyon House receives high marks for its welcoming staff and professional tour experience, making it a strong candidate for those prioritizing a friendly environment. Since many positive reviews are brief, we recommend scheduling an in-person tour to observe the daily interactions between staff and residents firsthand.

Google Reviews

Google Reviews

22 reviews on Google
Halcyon House is frequently praised for its friendly, competent staff and welcoming atmosphere, with several visitors highlighting the quality of tours and the facility's amenities. While many reviews are brief, those with content consistently describe a positive environment where staff members are attentive and residents are well-cared for. Families considering this facility should note that while the feedback is overwhelmingly positive, many reviews lack specific details regarding daily care routines.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Friendly and competent staff
  • Accommodating and informative tour experience
  • Well-maintained and pleasant campus
  • Active engagement in resident activities

Rating Trends

Tap a year to see what changed

2344.82021(4)3.42022(5)5.02023(2)5.02025(5)5.02026(7)

Distribution · 23 analyzed

5
20
4
1
3
0
2
0
1
2

How They Respond to Reviews

77%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that Halcyon House has a very strong staffing rating of 5 stars; how does that high level of staffing translate into the daily one-on-one attention my loved one will receive?
  • 2With your active calendar of resident activities, what are some of the most popular ways residents here typically spend their afternoons?
  • 3I appreciate how responsive the leadership team is to feedback online; what is your preferred process for families to share questions or concerns once their loved one has moved in?
  • 4Regarding the recent health inspection findings, what specific steps or improvements has the facility implemented to ensure those areas are now meeting your high standards of care?
  • 5Since the campus is so well-maintained, how do you balance keeping the environment pleasant and home-like while ensuring that medical safety and emergency protocols are always prioritized?
  • 6With 54 residents, how do you ensure that the care plans remain personalized and that the staff truly gets to know each resident's individual personality and preferences?

Personalized based on this facility's data


Key Review Excerpts

Cannot say enough good about this facility's staff from management to housekeeping everyone is friendly and competent. My expectations are high after working as a nurse for 34 years in long term care.

Long-term resident's family · 2026★★★★★

Susan Wellington graciously took time out from her busy day to take us on a very, informative and leisurely tour. She answered all of our questions and gave my daughter and I as much time as we needed to ensure we were comfortable.

Prospective resident's family · 2022★★★★★

We thoroughly enjoyed our tour of your facility with Alisha. She is a delight and answered our questions in detail. Halcyon House is beautiful and we were impressed with the apartments and the amenities she showed us.

Prospective resident's family · 2023★★★★★
Source: 22 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.03hrs
OK
Registered nurses for medical care
Total Nursing
4.43hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility33.5%
Worse than Avg
Here
33.5%
US
19.4%
IA
25.9%
Washington
19.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IA
93.9%
Washington
94.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.0%
Mixed vs Avgs
Here
6.0%
US
12.1%
IA
4.1%
Washington
7.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.8%
Worse than Avg
Here
24.8%
US
19.5%
IA
20.7%
Washington
19.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.3%
Better than Avg
Here
14.3%
US
15.5%
IA
19.4%
Washington
16.6%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
4.9%
IA
4.3%
Washington
4.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.5%
Better than Avg
Here
88.5%
US
79.8%
IA
73.3%
Washington
79.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.6%
Better than Avg
Here
86.6%
US
81.8%
IA
84.1%
Washington
83.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IA
2.0%
Washington
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (6.2)
3 complaint-triggered

Families have filed complaints that led to findings regarding medication errors, pain management, and treatment quality at Halcyon House. The facility shows recurring issues with fire safety systems and has had problems with nursing staffing levels and care planning standards. All identified deficiencies have been corrected by the facility, though the complaint-triggered care quality issues are concerning for families evaluating this option.

Mar 19, 2026Routine
3
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Oct 14, 2025Complaint
2
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Mar 6, 2025Routine
3
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Oct 28, 2024Complaint
1
0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Apr 4, 2024Routine
4
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
6deficiencies
Apr 23, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Mar 19, 2026Inspection
Clean

Fed violations: 1, State violations: 0

Nov 13, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Oct 14, 2025Complaint
Clean

Fed violations: 2, State violations: 1

Mar 6, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Nov 25, 2024Complaint
Clean

Fed violations: 0, State violations: 0

Oct 28, 2024Complaint
Clean

Fed violations: 1, State violations: 0

Apr 24, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Halcyon House

Organization Type

nonprofit

Chain Affiliation

Chain Name

Wesleylife

Chain Size

10 facilities nationwide

Chain avg rating: 3.8/5 · Rank 6 of 11

Ownership & Management

Owners

Wesleylife

Owner · Organization

100%

Key personnel

Marshall, ChristineW-2 Managing EmployeeAlbertson, KermitOfficer / DirectorFlanagan, CraigOfficer / DirectorGilroy, AbbeyOfficer / DirectorHoeksema, NicoleOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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