Gurwin Jewish Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise highly skilled physical and occupational therapy teams. Still worth an in-person visit.
based on 122 Google reviews
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What this means for your family
Gurwin's rehabilitation department is highly regarded and often delivers excellent physical therapy outcomes. However, families should be extremely cautious regarding nursing and aide staffing levels; we strongly recommend visiting during off-hours or weekends to observe the actual level of attention provided to residents, as many reviewers report significant gaps in care during these times.
Google Reviews
Google Reviews
122 reviews on Google“Gurwin Jewish Nursing and Rehabilitation Center is a polarizing facility where experiences often depend on the specific unit and staffing levels. While many families praise the high-quality physical and occupational therapy teams and the clean, well-maintained environment, others report serious concerns regarding chronic understaffing, neglectful nursing care, and poor communication during medical emergencies. Prospective families should be aware that while some residents receive compassionate, attentive care, there is a recurring pattern of reports regarding slow response times and inadequate oversight of basic needs.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled physical and occupational therapy teams
- Clean, well-maintained, and attractive facility
- Strong, compassionate care in specific units
- Effective rehabilitation programs for post-surgery recovery
Concerns
- Chronic understaffing leading to slow response times (mentioned by 14 reviewers)
- Neglect of basic needs (feeding, hygiene, hydration) (mentioned by 11 reviewers)
- Poor communication and dismissive attitude from nursing/medical staff (mentioned by 9 reviewers)
- Inadequate care and lack of activities in the memory care unit (mentioned by 5 reviewers)
- Aggressive or unprofessional billing and administrative practices (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 151 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's size of 460 residents, how do you ensure that each individual receives consistent attention for their daily hygiene and hydration needs?
- 2I have read great things about your rehabilitation programs; how do you maintain that same level of focused, compassionate care for residents who are here for long-term support?
- 3What specific protocols are in place to ensure that communication between the nursing staff and family members remains proactive and clear?
- 4Could you walk me through the daily activity schedule for the memory care unit and how you keep residents engaged throughout the day?
- 5How does your team manage medication administration and monitoring to ensure accuracy and safety for all residents?
- 6What is the standard process for addressing family concerns or questions regarding billing and administrative matters to ensure a smooth experience?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff and nursing assistants were caring & responsive to the needs of their patients. Likewise the physical & occupational therapists worked very hard to assist their patients achieve the best possible results.”
“The memory care unit is terrible. They ate not able to properly care for your loved one. They have patients sitting by the dining room table for hours…not letting them leave…no activities for most of the patients.”
“My dad stayed at Gurwin for two weeks for rehab following a stay at the hospital. At first he made very good progress with his PT, but after about a week, his health began to go downhill. Despite my mom/other family daily visits, the nurse continued to brush off my mom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing safety concerns, with families filing complaints that led to violations in accident prevention and care planning. The most recurring issues involve accident hazards and supervision, care planning delays, and building safety problems including fire exits and smoke barriers. While most deficiencies show correction dates, some building safety issues from 2019 remain uncorrected, and recent complaint-driven violations suggest persistent problems with resident safety oversight.
Jan 8, 2026Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 8, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 23, 2024Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
May 23, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 22, 2022Routine10
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Gurwin Jewish Nursing and Rehabilitation Center
nonprofit
Ownership & Management
Owners
Gurwin Healthcare System, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
122 reviews from families & visitors
Official Website
Visit gurwin.org
Medicare data downloads
Original nursing home datasets
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