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Assisted Living

Guardian Angel Homes Liberty Lake

Families consistently rate this highly — reviewers highlight compassionate and professional care staff. Schedule a visit to confirm the fit.

23102 E Mission Ave, Liberty Lake, WA 99019104 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.5/5

based on 11 Google reviews

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What this means for your family

Guardian Angel Homes has a long history of providing compassionate, home-like care, but recent feedback suggests a potential shift in service quality. When touring, we recommend observing staff interaction with residents during non-meal times and asking specific questions about administrative support to ensure the facility still meets your expectations.

Google Reviews

Google Reviews

11 reviews on Google
Guardian Angel Homes Liberty Lake receives high praise for its compassionate care and home-like atmosphere, with many families noting that their loved ones felt safe and happy. However, a recent critical review highlights significant concerns regarding staff engagement and administrative responsiveness, suggesting a potential decline in oversight or service quality.

Quality Themes

Tap a score for details
Food10.0Staff7.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Compassionate and professional care staff
  • Peaceful and home-like environment
  • Strong reputation for hospice and end-of-life support
  • Consistent, high-quality resident care

Concerns

  • Lack of staff engagement with residents
  • Administrative staff perceived as unhelpful or focused primarily on finances

Rating Trends

Tap a year to see what changed

2345.0'11(1)5.05.0'15(1)5.04.3'18(3)5.05.0'21(1)3.0'25(2)

Distribution · 12 analyzed

5
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How They Respond to Reviews

46%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the compassionate care your staff provides; how do you foster those personal connections with residents during their daily routines?
  • 2The environment here seems so peaceful and home-like; what kind of social activities or group outings do you organize to keep residents engaged with one another?
  • 3Since you have such a strong reputation for hospice and end-of-life support, how does the care approach transition if a resident's medical needs become more intensive?
  • 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and getting immediate care to the resident?
  • 5How does the administrative team work closely with families to ensure all resident needs are being met beyond just the financial or paperwork side of things?
  • 6With a community of this size, how do you ensure that each resident receives personalized attention and doesn't get lost in the daily shuffle?

Personalized based on this facility's data


Key Review Excerpts

Whatever level of assistance she needed, the staff provided care with profesionalism, compassion and personal caring. They were amazing.

Long-term resident's family · 2019★★★★★

The atmosphere here is peaceful and comfortable, like a home. The food is good and they are served good portion sizes each meal.

Friend of resident's family · 2025★★★★★

I was there every day with him and each time I was there, the staff was hanging out in the kitchen talking. I never saw any of them engaging with the residents!

Resident's family · 2025☆☆☆☆
Source: 11 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

9total
37deficiencies
Nov 4, 2025Inspection

There is also a separate follow-up compliance letter indicating no deficiencies were found during a later inspection on 12/29/2025 for determinations 70707 and 68143.; The document spans pages 10 through 14 of a Statement of Deficiencies.

Water supplyWAC 388-78A-2950Corrected Dec 18, 2025

Facility failed to maintain water temperatures between 105 and 120 F in two buildings and failed to repair a kitchen faucet for a resident.

Medication servicesWAC 388-78A-2210Corrected Dec 18, 2025

Facility failed to administer correct medication to 1 resident, resulting in potential health complications.

Nonavailability of medicationsWAC 388-78A-2240Corrected Dec 18, 2025

Facility failed to obtain prescribed medication for 1 resident in a timely manner.

Ongoing assessmentsWAC 388-78A-2100Corrected Dec 18, 2025

Facility failed to complete an annual safety assessment for a medical device (bed cane) used by 1 resident.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Dec 18, 2025

Facility failed to ensure staff TB test results were read within the required 48 to 72 hours for 2 staff members.

Tuberculosis Positive test resultWAC 388-78A-2485

Facility failed to ensure a chest x-ray was completed within seven days for a staff member after a positive tuberculosis test.

Training and certification requirementsWAC 388-112A-0060

Facility failed to ensure 3 of 5 staff completed the required 12 hours of continuing education.

Implementation of negotiated service agreementWAC 388-78A-2160

Facility failed to provide daily showers as outlined in the negotiated service agreement for Resident 7.

Apr 11, 2025Fire

Initial inspection on 03/11/2025 was marked 'Disapproved'. Follow-up inspection on 04/11/2025 resulted in 'Approved' status.

Open electrical terminationsIFC 603.2.2Corrected Mar 11, 2025

Missing electrical outlet faceplates in Tudor 15/16 resident room and Cottage breakroom; corrected during inspection.

Fire-resistance-rated construction inventory/maintenanceIFC 701.6

Facility unable to provide documentation that annual fire wall inspection has been completed (last inspection 1/4/24).

Sprinkler system maintenance (backflow)IFC 903.5

Forward flow testing of the backflow preventers required.

Fire alarm inspection, testing and maintenanceIFC 907.8

Electrical panels accessible by multiple staff; need lockout device at each cottage for fire alarm control panel.

Carbon monoxide alarm maintenanceIFC 915.6

Missing monthly maintenance documentation for CO detectors from Sept 2024 through Feb 2025.

Emergency lighting testingIFC 1032.10.1

Missing documentation for monthly 30-second activation tests (Oct 2024 - Feb 2025). Emergency light in Colonial Cottage riser room failed to illuminate.

Emergency and standby power systems maintenanceIFC 1203.4

Missing documentation for generator load tests (Oct 2024 - Feb 2025) and weekly inspections (Oct 2024 - Dec 2024, Feb 2025).

Fire drill requirementsFire Drills

Facility could not provide documentation for 12 planned/unannounced fire drills in the previous 12 months.

Apr 10, 2025Investigation

Follow-up inspection on 06/02/2025 indicated no further deficiencies for compliance determination 60427.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Apr 10, 2025

Facility failed to clearly document in Resident 1's negotiated service agreement the plan to assist with transfers, resulting in injuries, discomfort, a hospital trip, and medication changes.

Dec 30, 2024Investigation

A follow-up inspection on 03/19/2025 determined that the identified deficiency had been corrected.

Other requirementsWAC 388-78A-2040Corrected Feb 13, 2025

The facility failed to obtain a medical testing site waiver license to perform on-site Covid-19 testing, resulting in testing without proper oversight.

Feb 29, 2024Enforcement
$400.00Report

This is a recurring deficiency previously cited on March 30, 2023. A civil fine of $400.00 was imposed.

Medication servicesWAC 388-78A-2210(1)(b)(2)

The licensee failed to ensure a medication order was processed and administered as prescribed for one resident, resulting in the resident not receiving medication for an extended period.

Feb 29, 2024Inspection

Consultation provided regarding WAC 388-78A-2930 (Communication system) for failure to have communication system in outdoor areas; facility took immediate action.

Ongoing assessmentsWAC 388-78A-2100Corrected Apr 14, 2024

Facility failed to complete annual safety assessment for 2 residents using bed canes.

Signing negotiated service agreementWAC 388-78A-2150Corrected Apr 14, 2024

Failed to ensure negotiated service agreements were signed by residents or representatives for 3 residents.

Medication servicesWAC 388-78A-2210Corrected Apr 14, 2024

Failed to process medication order correctly for 1 resident, resulting in missed doses of apixaban.

Electronic monitoring equipmentWAC 388-78A-2690Corrected Apr 14, 2024

Failed to follow electronic monitoring procedures regarding signed agreements and quarterly reevaluations.

Background checks Employment Nondisqualifying informationWAC 388-78A-24701Corrected Apr 14, 2024

Failed to ensure character, competence, and suitability review was completed for 1 staff member with a non-disqualifying criminal conviction.

Licensee's responsibilitiesWAC 388-78A-2730Corrected Apr 14, 2024

Failed to ensure staff completed respirator fit testing for 5 staff members.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Apr 14, 2024

Failed to ensure staff received a second step TB test within the required one to three weeks after the first test for 2 staff members.

Dec 19, 2023Investigation

The document also includes a cover letter dated 02/14/2024 indicating that the deficiencies WAC 388-78A-2510, WAC 388-78A-2660-1, and WAC 388-78A-2660-2 were corrected as of the follow-up inspection on 02/14/2024.

Resident rightsWAC 388-78A-2660Corrected Feb 2, 2024

Facility failed to ensure staff provided care consistent with maintaining resident dignity for 1 resident (Resident 1) resulting in pain, discomfort, and bruising caused by Staff B.

Specialized training for dementiaWAC 388-78A-2510Corrected Feb 2, 2024

Facility failed to ensure staff completed required specialty dementia training prior to caring for residents with dementia for 1 of 1 staff (Staff B) reviewed.

Mar 30, 2023Investigation

A follow-up inspection on 05/09/2023 confirmed no further deficiencies.

Medication servicesWAC 388-78A-2210(2)(a)Corrected Mar 30, 2023

Facility staff administered medication to the wrong resident due to residents having the same first name, resulting in a hospitalization for the affected resident.

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References & Resources

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