Public Google reviewers rate this highly and often mention compassionate and professional care staff. Schedule a visit to confirm the fit.
based on 11 Google reviews
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Public Google reviewers rate Guardian Angel Homes Liberty Lake highly. Reviewers highlight: compassionate and professional care staff, peaceful and home-like environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Guardian Angel Homes Liberty Lake receives high praise for its compassionate care and home-like atmosphere, with many families noting that their loved ones felt safe and happy. However, a recent critical review highlights significant concerns regarding staff engagement and administrative responsiveness, suggesting a potential decline in oversight or service quality.
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Key Review Excerpts
“Whatever level of assistance she needed, the staff provided care with profesionalism, compassion and personal caring. They were amazing.”
“The atmosphere here is peaceful and comfortable, like a home. The food is good and they are served good portion sizes each meal.”
“I was there every day with him and each time I was there, the staff was hanging out in the kitchen talking. I never saw any of them engaging with the residents!”
Source: WA Dept. of Social & Health Services
There is also a separate follow-up compliance letter indicating no deficiencies were found during a later inspection on 12/29/2025 for determinations 70707 and 68143.; The document spans pages 10 through 14 of a Statement of Deficiencies.
Facility failed to maintain water temperatures between 105 and 120 F in two buildings and failed to repair a kitchen faucet for a resident.
Facility failed to complete an annual safety assessment for a medical device (bed cane) used by 1 resident.
Facility failed to ensure staff TB test results were read within the required 48 to 72 hours for 2 staff members.
Facility failed to obtain prescribed medication for 1 resident in a timely manner.
Facility failed to provide daily showers as outlined in the negotiated service agreement for Resident 7.
Facility failed to ensure 3 of 5 staff completed the required 12 hours of continuing education.
Facility failed to administer correct medication to 1 resident, resulting in potential health complications.
Facility failed to ensure a chest x-ray was completed within seven days for a staff member after a positive tuberculosis test.
Initial inspection on 03/11/2025 was marked 'Disapproved'. Follow-up inspection on 04/11/2025 resulted in 'Approved' status.
Missing monthly maintenance documentation for CO detectors from Sept 2024 through Feb 2025.
Facility could not provide documentation for 12 planned/unannounced fire drills in the previous 12 months.
Electrical panels accessible by multiple staff; need lockout device at each cottage for fire alarm control panel.
Missing electrical outlet faceplates in Tudor 15/16 resident room and Cottage breakroom; corrected during inspection.
Missing documentation for monthly 30-second activation tests (Oct 2024 - Feb 2025). Emergency light in Colonial Cottage riser room failed to illuminate.
Facility unable to provide documentation that annual fire wall inspection has been completed (last inspection 1/4/24).
Forward flow testing of the backflow preventers required.
Missing documentation for generator load tests (Oct 2024 - Feb 2025) and weekly inspections (Oct 2024 - Dec 2024, Feb 2025).
Follow-up inspection on 06/02/2025 indicated no further deficiencies for compliance determination 60427.
Facility failed to clearly document in Resident 1's negotiated service agreement the plan to assist with transfers, resulting in injuries, discomfort, a hospital trip, and medication changes.
A follow-up inspection on 03/19/2025 determined that the identified deficiency had been corrected.
The facility failed to obtain a medical testing site waiver license to perform on-site Covid-19 testing, resulting in testing without proper oversight.
Consultation provided regarding WAC 388-78A-2930 (Communication system) for failure to have communication system in outdoor areas; facility took immediate action.
Failed to ensure staff received a second step TB test within the required one to three weeks after the first test for 2 staff members.
Facility failed to complete annual safety assessment for 2 residents using bed canes.
Failed to ensure staff completed respirator fit testing for 5 staff members.
Failed to ensure character, competence, and suitability review was completed for 1 staff member with a non-disqualifying criminal conviction.
Failed to ensure negotiated service agreements were signed by residents or representatives for 3 residents.
Failed to process medication order correctly for 1 resident, resulting in missed doses of apixaban.
Failed to follow electronic monitoring procedures regarding signed agreements and quarterly reevaluations.
This is a recurring deficiency previously cited on March 30, 2023. A civil fine of $400.00 was imposed.
The licensee failed to ensure a medication order was processed and administered as prescribed for one resident, resulting in the resident not receiving medication for an extended period.
The document also includes a cover letter dated 02/14/2024 indicating that the deficiencies WAC 388-78A-2510, WAC 388-78A-2660-1, and WAC 388-78A-2660-2 were corrected as of the follow-up inspection on 02/14/2024.
Facility failed to ensure staff completed required specialty dementia training prior to caring for residents with dementia for 1 of 1 staff (Staff B) reviewed.
Facility failed to ensure staff provided care consistent with maintaining resident dignity for 1 resident (Resident 1) resulting in pain, discomfort, and bruising caused by Staff B.
A follow-up inspection on 05/09/2023 confirmed no further deficiencies.
Facility staff administered medication to the wrong resident due to residents having the same first name, resulting in a hospitalization for the affected resident.
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WA DSHS — View Official Record
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