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Assisted Living

Fields Senior Living at Spokane Valley

Families consistently rate this highly — reviewers highlight beautiful, modern, and clean facility design. Schedule a visit to confirm the fit.

16512 E Desmet Court, Greenacres · Spokane Valley, WA 99016124 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.8/5

based on 71 Google reviews

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Fields Senior Living at Spokane Valley Assisted Living in Spokane Valley, WA — Street View
Street View

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What this means for your family

While the facility is physically beautiful and offers excellent amenities, recent reports of high staff turnover and food budget issues are concerning. We recommend that families conduct a site visit during off-peak hours and specifically ask management about current staff retention rates and meal service consistency.

Google Reviews

Google Reviews

71 reviews on Google
Fields Senior Living at Spokane Valley is a modern, aesthetically pleasing facility that received high praise during its opening phase for its decor, amenities, and initial staff. However, recent reviews from late 2024 and 2025 indicate a significant decline in quality, with multiple reports of high staff turnover, management issues, and concerns regarding food budget constraints.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean9.0Activities8.0MedsN/AMemory8.0Comms4.0Value3.0

Strengths

  • Beautiful, modern, and clean facility design
  • Welcoming and compassionate initial staff
  • Well-appointed amenities and common areas
  • Strong support during the move-in process

Concerns

  • High staff turnover and loss of experienced personnel (mentioned by 2 reviewers)
  • Inadequate food quality and budget-related shortages (mentioned by 2 reviewers)
  • Poor management and administrative issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(44)3.82024(4)3.92025(14)5.02026(12)

Distribution · 74 analyzed

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21 reviews posted between Sep 27, 2023Sep 30, 2023 · 21 were 5-star
12 reviews posted between Feb 27, 2026Feb 27, 2026 · 12 were 5-star
12 reviews posted between Oct 1, 2023Oct 3, 2023 · 12 were 5-star

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the beautiful design of the common areas, what kind of daily activities or social programs are currently most popular with the residents?
  • 2How do you ensure consistent, high-quality care and maintain strong relationships with residents during times of staff transitions?
  • 3I noticed your team has been active in responding to feedback online; how do you typically handle communication with families when they have concerns about their loved one's care?
  • 4Could you walk me through your process for menu planning and how you accommodate resident feedback regarding food quality and variety?
  • 5What specific protocols are in place for medical emergencies, and how do you keep families informed when a resident needs urgent attention?
  • 6With the facility being quite large, what steps does your management team take to ensure that administrative communication remains personalized and responsive to each family's needs?

Personalized based on this facility's data


Key Review Excerpts

All the people I mentioned who were amazing earlier in my 5 star post are now fired. This place is NOT who or what they say they are. The owners have taken what was once great and destroyed it.

Family member · 2025☆☆☆☆

Because the residents pay a lot of money to live here and it has been acknowledged that the kitchen is on a tight budget, therefore there are often times where they run out of food or get shorted on their meals.

Family member · 2024☆☆☆☆

While Fields has had some 'growing pains' which are being addressed; we were never worried about her safety or level of care. The staff and administration of the Fields is amazing.

Friend of resident · 2025★★★★★
Source: 71 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
36deficiencies
Apr 8, 2026Investigation

The facility also received a follow-up inspection letter on 05/06/2026 (Completion Date 05/06/2026) indicating no deficiencies were found during that later visit, confirming correction of the earlier cited WACs (WAC 388-78A-2371-1, 2371-2, 2371-3, 2371-4).

InvestigationsWAC 388-78A-2371Corrected Apr 8, 2026

The facility failed to initiate a timely investigation into allegations of financial exploitation involving a staff member and a resident, failed to determine the circumstances, and failed to protect the resident, allowing the staff member to continue working with the resident.

Jan 8, 2026Investigation

Includes details from a follow-up letter dated 03/05/2026 confirming that all cited deficiencies were corrected.

Staff orientation and trainingWAC 388-78A-2450Corrected Feb 22, 2026

Facility failed to verify references for 3 of 8 staff, failed to provide facility orientation for 4 of 8 staff, and failed to provide job-specific orientation for 7 of 8 staff.

Implementation of negotiated service agreementWAC 388-78A-2160Corrected Feb 22, 2026

Facility failed to provide assistance specified in the negotiated service agreement to 1 resident (Resident 1), resulting in unmet needs.

Background checksWAC 388-78A-2466Corrected Feb 22, 2026

Facility failed to ensure a valid name and date of birth background check for 1 of 8 staff (Staff B) and failed to complete a national fingerprint background check for 1 of 8 staff (Staff C).

Jul 25, 2025Fire

The facility was initially 'Disapproved' on 06/03/2025 due to several maintenance and documentation lapses, then marked 'Approved' on 07/25/2025 after corrections.; Approval Status: Disapproved. Next inspection scheduled on or after: 07/18/2025.

Owner's Responsibility / Fire-resistance-rated constructionIFC 701.6 2021

Facility unable to provide documentation that annual fire wall inspection has been completed.

Unobstructed and Unobscured (Fire extinguishers)IFC 906.6 2021

Portable fire extinguishers obstructed in kitchen and 3rd floor by room 333.

Inspection, Testing and Maintenance (Fire alarm)IFC 907.8 2021

Facility unable to provide documentation for annual fire alarm system testing and maintenance.

Lock and LatchesIFC 1010.2.4 2021 WAC 51-54A

Code not posted for any of the exit doors in memory care.

Fire Door Inspection and TestingNFPA 80 5.2.1

Missing documentation for annual fire door inspections.

Fire Door Inspection and TestingNFPA 80

All of the fire roll down doors in the facility have not had any maintenance/testing since 2023.

Combustible material storageIFC 315.2.3 2021

Combustible material found in 2nd floor storage room and back electrical room door 253.

Duct and Air Transfer OpeningsIFC 706.1 2018

37 dampers failed inspection per report from Farrington Air Quality Services.

Unobstructed and Unobscured (Fire alarm boxes)IFC 907.4.2.6 2021

Fire alarm pull stations blocked in kitchen and 3rd floor by room 333.

Maintenance (Carbon monoxide alarms)IFC 915.6 2021 WAC

Missing monthly inspection documents for several months for CO devices.

Activation Test (Emergency lighting)IFC 1032.10.1 2021

Facility unable to provide documentation for monthly 30-second activation test for Nov 2024 through March 2025.

Maintenance (Emergency and standby power)IFC 1203.4 2021

Missing weekly inspection and monthly 30-minute load testing documentation (Nov 2024-Mar 2025); failed to provide annual generator service report.

Securing Compressed Gas Containers, Cylinders and TanksIFC 5303.5.3 2021

Oxygen cylinders in memory room 10 (times 3) are not secured.

Fire Drills

Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months. Missing drills: October - December 2024 Swing shift; January - March 2025 NOC shift.

May 15, 2025Fire

Report includes documentation of fire alarm complaints #173146 and #173495, which were marked as N/A or no fire department response.

Systems Out of ServiceIFC 901.7 2021

Fire watch documents were reviewed for systems out of service.

Emergency ImpairmentsIFC 901.7.5 2021

Updated fire watch procedure provided.

Preplanned Impairment ProgramsIFC 901.7.4 2021

Facility staff have been trained on updated procedures.

Inspection, Testing and MaintenanceIFC 907.8 2021

Facility working with a new fire alarm contractor; system returned to normal condition and all devices tested.

Apr 16, 2025Inspection

There is a separate document indicating a follow-up inspection on 2025-06-11 found no deficiencies.; Inspection report pages 14-20.

Background checks Employment Nondisqualifying informationWAC 388-78A-24701Corrected May 31, 2025

Facility failed to complete a character, competence and suitability review for a staff member with a non-disqualifying criminal charge.

Full assessment topicsWAC 388-78A-2090Corrected May 31, 2025

Facility failed to complete a safety assessment for a bed cane used by a resident.

Disclosure of servicesWAC 388-78A-2710Corrected May 31, 2025

Facility failed to notify residents of decreased nursing service hours.

PetsWAC 388-78A-2620Corrected May 31, 2025

Facility failed to ensure 4 of 9 resident pets had current vaccination/examination records.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected May 31, 2025

Facility failed to ensure TB two-step testing for 3 of 5 sampled staff.

Ongoing assessmentsWAC 388-78A-2100Corrected May 31, 2025

Facility failed to complete a safety assessment for a bed cane used by 1 resident.

Monitoring residents' well-beingWAC 388-78A-2120Corrected May 31, 2025

Facility failed to provide treatment for skin concerns (rash and wound) for 1 resident.

Resident rightsWAC 388-78A-2660Corrected May 31, 2025

Staff entered residents' rooms without knocking for 2 of 9 sampled residents.

Intermittent nursing services systemsWAC 388-78A-2320Corrected May 31, 2025

Facility failed to ensure staff had delegation qualifications and failed to obtain written consents for nurse delegation.

Family assistance with medications and treatmentsWAC 388-78A-2290Corrected May 31, 2025

Facility failed to obtain a written family assistance with medication plan for 1 resident.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure facility orientation for 1 of 5 staff and CPR/first aid training for 1 of 5 staff.

Infection controlWAC 388-78A-2610Corrected May 31, 2025

Facility failed to perform annual N95 respirator fit testing for 5 of 5 staff.

Apr 1, 2025Investigation

Follow-up inspection on 2025-05-20 confirmed that the deficiencies were corrected.

StaffWAC 388-78A-2450Corrected May 21, 2025

The facility failed to ensure a staff member (Staff B) had a current Washington state LPN license prior to hiring, placing residents at risk for unmet care needs.

Mar 4, 2025Investigation

Follow-up inspection conducted on 03/31/2025 found no deficiencies, as noted in the cover letter accompanying the summary report.

Intermittent nursing services systemsWAC 388-78A-2320Corrected Feb 28, 2025

The facility failed to ensure that nurse delegated tasks (such as blood glucose checks, eye drops, and topical medication application) were performed by qualified and trained staff for 3 of 3 staff, impacting 6 of 8 sampled residents. This occurred because the facility lacked current nurse delegation oversight.

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References & Resources

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