Fields Senior Living at Spokane Valley
Families consistently rate this highly — reviewers highlight beautiful, modern, and clean facility design. Schedule a visit to confirm the fit.
based on 71 Google reviews

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What this means for your family
While the facility is physically beautiful and offers excellent amenities, recent reports of high staff turnover and food budget issues are concerning. We recommend that families conduct a site visit during off-peak hours and specifically ask management about current staff retention rates and meal service consistency.
Google Reviews
Google Reviews
71 reviews on Google“Fields Senior Living at Spokane Valley is a modern, aesthetically pleasing facility that received high praise during its opening phase for its decor, amenities, and initial staff. However, recent reviews from late 2024 and 2025 indicate a significant decline in quality, with multiple reports of high staff turnover, management issues, and concerns regarding food budget constraints.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, modern, and clean facility design
- Welcoming and compassionate initial staff
- Well-appointed amenities and common areas
- Strong support during the move-in process
Concerns
- High staff turnover and loss of experienced personnel (mentioned by 2 reviewers)
- Inadequate food quality and budget-related shortages (mentioned by 2 reviewers)
- Poor management and administrative issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the beautiful design of the common areas, what kind of daily activities or social programs are currently most popular with the residents?
- 2How do you ensure consistent, high-quality care and maintain strong relationships with residents during times of staff transitions?
- 3I noticed your team has been active in responding to feedback online; how do you typically handle communication with families when they have concerns about their loved one's care?
- 4Could you walk me through your process for menu planning and how you accommodate resident feedback regarding food quality and variety?
- 5What specific protocols are in place for medical emergencies, and how do you keep families informed when a resident needs urgent attention?
- 6With the facility being quite large, what steps does your management team take to ensure that administrative communication remains personalized and responsive to each family's needs?
Personalized based on this facility's data
Key Review Excerpts
“All the people I mentioned who were amazing earlier in my 5 star post are now fired. This place is NOT who or what they say they are. The owners have taken what was once great and destroyed it.”
“Because the residents pay a lot of money to live here and it has been acknowledged that the kitchen is on a tight budget, therefore there are often times where they run out of food or get shorted on their meals.”
“While Fields has had some 'growing pains' which are being addressed; we were never worried about her safety or level of care. The staff and administration of the Fields is amazing.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Apr 8, 2026Investigation
The facility also received a follow-up inspection letter on 05/06/2026 (Completion Date 05/06/2026) indicating no deficiencies were found during that later visit, confirming correction of the earlier cited WACs (WAC 388-78A-2371-1, 2371-2, 2371-3, 2371-4).
The facility failed to initiate a timely investigation into allegations of financial exploitation involving a staff member and a resident, failed to determine the circumstances, and failed to protect the resident, allowing the staff member to continue working with the resident.
Jan 8, 2026Investigation
Includes details from a follow-up letter dated 03/05/2026 confirming that all cited deficiencies were corrected.
Facility failed to verify references for 3 of 8 staff, failed to provide facility orientation for 4 of 8 staff, and failed to provide job-specific orientation for 7 of 8 staff.
Facility failed to provide assistance specified in the negotiated service agreement to 1 resident (Resident 1), resulting in unmet needs.
Facility failed to ensure a valid name and date of birth background check for 1 of 8 staff (Staff B) and failed to complete a national fingerprint background check for 1 of 8 staff (Staff C).
Jul 25, 2025Fire14Report
The facility was initially 'Disapproved' on 06/03/2025 due to several maintenance and documentation lapses, then marked 'Approved' on 07/25/2025 after corrections.; Approval Status: Disapproved. Next inspection scheduled on or after: 07/18/2025.
Facility unable to provide documentation that annual fire wall inspection has been completed.
Portable fire extinguishers obstructed in kitchen and 3rd floor by room 333.
Facility unable to provide documentation for annual fire alarm system testing and maintenance.
Code not posted for any of the exit doors in memory care.
Missing documentation for annual fire door inspections.
All of the fire roll down doors in the facility have not had any maintenance/testing since 2023.
Combustible material found in 2nd floor storage room and back electrical room door 253.
37 dampers failed inspection per report from Farrington Air Quality Services.
Fire alarm pull stations blocked in kitchen and 3rd floor by room 333.
Missing monthly inspection documents for several months for CO devices.
Facility unable to provide documentation for monthly 30-second activation test for Nov 2024 through March 2025.
Missing weekly inspection and monthly 30-minute load testing documentation (Nov 2024-Mar 2025); failed to provide annual generator service report.
Oxygen cylinders in memory room 10 (times 3) are not secured.
Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months. Missing drills: October - December 2024 Swing shift; January - March 2025 NOC shift.
May 15, 2025Fire
Report includes documentation of fire alarm complaints #173146 and #173495, which were marked as N/A or no fire department response.
Fire watch documents were reviewed for systems out of service.
Updated fire watch procedure provided.
Facility staff have been trained on updated procedures.
Facility working with a new fire alarm contractor; system returned to normal condition and all devices tested.
Apr 16, 2025Inspection12Report
There is a separate document indicating a follow-up inspection on 2025-06-11 found no deficiencies.; Inspection report pages 14-20.
Facility failed to complete a character, competence and suitability review for a staff member with a non-disqualifying criminal charge.
Facility failed to complete a safety assessment for a bed cane used by a resident.
Facility failed to notify residents of decreased nursing service hours.
Facility failed to ensure 4 of 9 resident pets had current vaccination/examination records.
Facility failed to ensure TB two-step testing for 3 of 5 sampled staff.
Facility failed to complete a safety assessment for a bed cane used by 1 resident.
Facility failed to provide treatment for skin concerns (rash and wound) for 1 resident.
Staff entered residents' rooms without knocking for 2 of 9 sampled residents.
Facility failed to ensure staff had delegation qualifications and failed to obtain written consents for nurse delegation.
Facility failed to obtain a written family assistance with medication plan for 1 resident.
Facility failed to ensure facility orientation for 1 of 5 staff and CPR/first aid training for 1 of 5 staff.
Facility failed to perform annual N95 respirator fit testing for 5 of 5 staff.
Apr 1, 2025Investigation
Follow-up inspection on 2025-05-20 confirmed that the deficiencies were corrected.
The facility failed to ensure a staff member (Staff B) had a current Washington state LPN license prior to hiring, placing residents at risk for unmet care needs.
Mar 4, 2025Investigation
Follow-up inspection conducted on 03/31/2025 found no deficiencies, as noted in the cover letter accompanying the summary report.
The facility failed to ensure that nurse delegated tasks (such as blood glucose checks, eye drops, and topical medication application) were performed by qualified and trained staff for 3 of 3 staff, impacting 6 of 8 sampled residents. This occurred because the facility lacked current nurse delegation oversight.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
71 reviews from families & visitors
Official Website
Visit fieldsseniorliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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