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Nursing HomeMedicaid Investigative

Guadalupe Valley Nursing and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1210 Eastwood Dr, Seguin, TX 78155148 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 35 Google reviews

5
4
3
2
1

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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (27 vs median 8.0)

Below average in Texas · Critically understaffed (RN) · Below chain average · $75,450 in fines

Source: Medicare data

What this means for your family

This facility offers excellent rehabilitation potential and has several standout, compassionate caregivers. However, families should be extremely vigilant regarding hygiene and responsiveness, as there is a documented pattern of delayed call light responses and inadequate assistance with toileting.

Google Reviews

Google Reviews

35 reviews on Google
Families considering Guadalupe Valley Nursing and Rehabilitation Center will find a polarizing environment. While some residents and families praise the compassionate therapy teams and specific standout staff members, there are significant, recurring reports of neglect regarding hygiene, delayed response to call lights, and inadequate assistance with basic needs like toileting.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean5.0Activities4.0Meds2.0Memory5.0Comms2.0ValueN/A

Strengths

  • Compassionate therapy and nursing staff
  • Effective rehabilitation for post-surgery recovery
  • Friendly front desk and administrative personnel
  • Cleanliness in certain units

Concerns

  • Neglect regarding hygiene and toileting assistance (mentioned by 3 reviewers)
  • Slow response times to call lights (mentioned by 2 reviewers)
  • Poor communication from administration and difficulty reaching staff (mentioned by 3 reviewers)
  • Inadequate monitoring of medical/lab results (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(1)'21(5)'23(5)'25(9)'26(2)

Distribution · 38 analyzed

5
18
4
3
3
1
2
1
1
15

How They Respond to Reviews

60%response rate
Generic

The owner uses highly repetitive, templated responses. Negative reviews are met with a standardized script about sharing feedback with leadership, while positive reviews use a repetitive 'recognized and celebrated' template.

Questions for Your Tour

  • 1I noticed the administration team is very active in responding to feedback; how do you typically communicate important updates or changes in care to family members?
  • 2With the focus on rehabilitation here, how do you coordinate between the therapy team and the nursing staff to ensure a smooth recovery process?
  • 3How does the nursing staff manage call lights during busy shifts to ensure residents receive timely assistance with hygiene and personal care?
  • 4What specific protocols are in place to ensure that medical and lab results are monitored closely and communicated to the family without delay?
  • 5Could you tell me more about the daily activities and social events available to help residents stay engaged with the community?
  • 6How is medication management handled to ensure accuracy, and what steps are taken to prevent any errors in administration?

Personalized based on this facility's data


Key Review Excerpts

GVNC took me in with loving arms and immediately began working on my health. At the time of admission, I was unable to get out of bed on my own, but then soon learned to use a wheelchair on my own, then a walker, then walking on my own!

Current resident · 2023★★★★★

He had a hip replacement and when he needed to get up to use the bathroom the nurses/cna told him to push call button and it would take them 30-45 to Come to his room, while he can hear them in the hallway talking and laughing.

Rehab patient's family · 2025☆☆☆☆

She is FANTASTIC! Well dressed and what a multi tasker! She’s also a CNA here and based off of my interaction with her, she has compassion on her patients

Visitor · 2025★★★★★
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
58%
Registered nurses for medical care
Total Nursing
3.24hrs
79%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
12.1%
TX
2.5%
Guadalupe
1.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
15.3%
TX
14.9%
Guadalupe
10.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
15.4%
TX
9.4%
Guadalupe
9.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
14.4%
TX
16.1%
Guadalupe
12.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.1%
Worse than Avg
Here
25.1%
US
19.5%
TX
18.4%
Guadalupe
24.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
93.4%
TX
96.9%
Guadalupe
98.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.6%
Better than Avg
Here
96.6%
US
81.8%
TX
89.2%
Guadalupe
93.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.3%
Better than Avg
Here
93.3%
US
79.7%
TX
88.0%
Guadalupe
84.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.5%
Worse than Avg
Here
2.5%
US
1.6%
TX
1.5%
Guadalupe
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

29deficiencies
1penalties
Well above state avg (9.1)
36 complaint-triggered
$75,450 in fines

Nearly half of this facility's 66 deficiencies were triggered by families filing complaints, indicating ongoing concerns about care quality. The most recurring problems involve infection control, medication management, and resident safety issues. While all deficiencies show correction dates, the persistent pattern of complaints across multiple surveys through 2025 suggests families should carefully evaluate whether issues are truly resolved during their visit.

Feb 23, 2026Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 10, 2025Complaint
9
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 6, 2025Complaint
2
0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 16, 2025Complaint
4
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Jan 16, 2025Routine
19
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0940Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0941Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0942Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0944Potential for harm · PatternCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0945Potential for harm · PatternCorrected

Infection Control Deficiencies

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

0949Potential for harm · PatternCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0946Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide training in compliance and ethics.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Dec 13, 2024Complaint
2
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Federal Penalties

Fine

Apr 26, 2024

$75,450

Ownership & Operations

Who Operates This Facility

Owner / Operator

Medina County Hospital District

Organization Type

for profit

Management Company

REGENCY IHS OF GUADALUPE VALLEY, LLC

Administrator

EMANUEL ARANDA

Chain Affiliation

Chain Name

Wellsential Health

Chain Size

68 facilities nationwide

Chain avg rating: 2.8/5 · Rank 42 of 67

Ownership & Management

Owners

Medina County Hospital District

Owner · Organization

100%

Key personnel

Baird, DanielManaging Control - Governing BodyCarvajal, AntonioManaging Control - Governing BodyClapp, BarbaraManaging Control - Governing BodyCortese, DarenManaging Control - Governing BodyFrosch, KevinManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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