Avir at Walnut Springs
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 88 Google reviews
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What this means for your family
This facility has a long history of providing compassionate, high-quality care and a warm environment. However, you should exercise extreme caution and perform your own audits, as very recent reviews indicate alarming issues with medication accuracy, theft, and staffing levels.
Google Reviews
Google Reviews
88 reviews on Google“AVIR AT WALNUT SPRINGS receives high praise for its compassionate, professional, and attentive nursing staff, with many families noting a warm, home-like atmosphere. However, recent reviews have raised serious alarms regarding medication management errors, cleanliness issues, and instances of theft or missing belongings. While many find the facility clean and well-maintained, others have reported significant concerns regarding staffing shortages and communication breakdowns.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Warm, welcoming, and home-like atmosphere
- Professional and helpful administration
Concerns
- Medication management errors
- Staffing shortages and high turnover (mentioned by 2 reviewers)
- Inconsistent cleanliness in resident rooms (mentioned by 2 reviewers)
- Communication difficulties with administration (mentioned by 2 reviewers)
- Theft or loss of resident belongings
Rating Trends
Tap a year to see what changed
Distribution · 94 analyzed
How They Respond to Reviews
The owner relies heavily on standardized templates for most reviews, using nearly identical phrasing to acknowledge concerns and redirect users to a private office contact. Only one response shows significant personalization or specific engagement with the review content.
Questions for Your Tour
- 1We've heard such wonderful things about the warm and home-like atmosphere here; what kind of daily activities or social outings do you organize to keep residents engaged?
- 2With the high level of care the nursing staff is known for, what specific protocols are in place to ensure medication is administered accurately and on schedule every day?
- 3How does the administration team ensure that family members are kept consistently updated on any changes in a resident's health or daily well-being?
- 4Since we want to ensure a seamless transition, what is your process for tracking and securing personal belongings to prevent anything from being misplaced?
- 5How does the facility manage staffing during busy shifts to ensure that the high standard of attentive care remains consistent around the clock?
- 6What is the typical daily dining experience like, and how do you accommodate specific dietary preferences or nutritional needs?
Personalized based on this facility's data
Key Review Excerpts
“My mother in law was there a month for rehab. Her care was exceptional. She was bedridden and suffers from incontinence and the team always made sure she was dry and clean.”
“Within 1 day of being here they took her off all her everyday meds including her heart meds and blood thinners. They called us telling us she had 2-3 days to live”
“The staff at Walnut Springs took great care of my dad. They were kind and compassionate. The facility itself was clean and welcoming.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering investigations that revealed serious concerns about resident protection from abuse and neglect, accident prevention, and inadequate room sizes. The facility shows a concerning pattern with repeated deficiencies in safety oversight and environmental standards, with room size violations appearing in three separate surveys. While all issues have correction dates, the recurring nature of safety problems and confirmed complaints about resident care warrant careful consideration before placement.
Nov 18, 2025Routine9
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
May 2, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 28, 2024Complaint5
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Aug 28, 2024Routine1
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jun 16, 2023Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
1637 N KING ST OPCO LLC
JUDITH A ZUNIGA
Chain Affiliation
Avir Health Group
117 facilities nationwide
Chain avg rating: 2.0/5 · Rank 2 of 9 (Best)
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
88 reviews from families & visitors
Official Website
Visit avirhg.com
Medicare data downloads
Original nursing home datasets
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