Greenwood House Home for the Jewish Aged
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 46 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (90%)
- High RN turnover (100%)
Bottom 25% in NJ · Below recommended RN staffing · Above recommended total nurse staffing · Very high staff turnover · $323,570 in fines
What this means for your family
Greenwood House is highly regarded for its physical therapy and compassionate end-of-life care, making it a strong candidate for those specific needs. However, families should be vigilant regarding patient safety and communication; ensure you have a clear point of contact and ask specifically about their protocols for notifying families of falls or medical changes.
Google Reviews
Google Reviews
46 reviews on Google“Greenwood House is a non-profit facility that receives high praise for its dedicated nursing staff, physical therapy team, and compassionate end-of-life care. However, some families have reported serious concerns regarding patient safety, including falls, communication lapses during medical incidents, and staffing shortages that impact the quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Highly attentive and compassionate nursing staff
- Strong, professional physical therapy department
- Excellent hospice and end-of-life support
- Clean, well-maintained facility environment
Concerns
- Patient safety incidents and falls (mentioned by 3 reviewers)
- Poor communication regarding medical status and hospital transfers (mentioned by 3 reviewers)
- Understaffing and overworked employees (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what specific cleaning protocols do you have in place to keep the environment so tidy?
- 2We want to make sure we stay in the loop regarding any health changes; what is your process for communicating medical updates or hospital transfers to family members?
- 3With the physical therapy department being such a strength here, how often do residents typically participate in therapy sessions?
- 4How does the nursing team manage medication schedules to ensure everything is handled accurately and on time?
- 5What steps are taken by the staff to ensure resident safety and prevent falls during the night or during busy shifts?
- 6Could you tell us about the different social activities or community events available to help residents stay engaged with each other?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Greenwood House are the best I have ever seen! They bathed my mom every morning, they were attentive and helpful.”
“At first I thought they were great, but an aide left my family member in the bathroom alone and he fell. The next day, I told them he seemed confused.They said no he didn't. The following day, they took him for a cat scan to the hospital and didn't tell me.”
“My grandma was in this facility for a year and she ended her life comfortably and had the nurses by her side. They took amazing care of her and I can’t thank Greenwood house enough for everything they have done for her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports leading to complaint investigations, including serious concerns about abuse protection and incident reporting that the facility has addressed. The most recurring issues involve medication management, food safety and nutrition services, and infection control practices. All deficiencies show correction dates, suggesting the facility works to resolve identified problems, though the August 2024 survey revealed multiple safety and care concerns across various areas.
Aug 21, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 21, 2024Routine12
Egress Deficiencies
Install proper backup exit lighting.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 7, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 12, 2022Routine4
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 1, 2020Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Aug 21, 2024
$323,570
Ownership & Operations
Who Operates This Facility
Greenwood House Home for the Jewish Aged
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit greenwoodhouse.org
Medicare data downloads
Original nursing home datasets
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