See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Greenville Gardens

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3500 Park St, Greenville, TX 75401103 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 69 Google reviews

5
4
3
2
1
Greenville Gardens Nursing Home in Greenville, TX — Street View
Street View

Watch Greenville Gardens

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The staff at Greenville Gardens is frequently described as exceptionally caring and professional, which is a major asset for long-term care. However, families should be vigilant about facility maintenance, specifically checking that call buttons and safety equipment are functional, and should establish clear communication protocols with management to ensure timely updates on resident health.

Google Reviews

Google Reviews

69 reviews analyzed
Greenville Gardens is widely praised by residents and families for its exceptionally kind, attentive, and professional nursing staff. While many reviewers highlight the facility as a comforting 'home away from home' with excellent food, there are serious allegations regarding cleanliness, equipment maintenance (such as broken call buttons), and a specific, severe allegation of theft. Families should prioritize verifying the current state of facility maintenance and communication responsiveness.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean5.0ActivitiesN/AMedsN/AMemory5.0Comms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • High-quality, wonderful food
  • Welcoming and professional leadership
  • Effective rehabilitation and therapy services

Concerns

  • Maintenance and safety issues, including broken call buttons (mentioned by 2 reviewers)
  • Difficulty communicating with staff for updates on loved ones (mentioned by 2 reviewers)
  • Allegations of theft of valuables

Rating Trends

Tap a year to see what changed

234'17(1)'19(3)'22(5)'24(20)'26(6)

Distribution

5
49
4
3
3
2
2
0
1
13

How They Respond to Reviews

0%response rate
Generic

The owner relies heavily on repetitive, canned templates that fail to address specific allegations such as medical neglect, COVID-19 transmission, or facility cleanliness. Responses are either overly brief or use a single, truncated script for all critical feedback.

Questions for Your Tour

  • 1We've heard wonderful things about the food quality here; could you tell us more about the daily meal menus and how residents participate in mealtime?
  • 2What is the best way for our family to stay in regular contact with the nursing team to get updates on our loved one's well-being?
  • 3How does the facility ensure that all call buttons and safety equipment are regularly tested and functioning perfectly for the residents?
  • 4Could you describe the specific protocols in place for managing medical emergencies or sudden changes in health during the night shift?
  • 5We noticed the leadership team is very professional; how does the administration work with families to address any concerns regarding resident property or valuables?
  • 6What kind of daily activities or social programs are available to help residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff is always very kind and helpful!❤

Long-term resident's family · 2024★★★★★

Greenville gardens was a blessing for our family after my mom was released from the hospital. They made her feel very welcomed and were attentive to all her needs and the needs of our family.

Post-hospitalization family member · 2024★★★★★

I would rather my mom stay in an older nursing home with nice, caring staff then in a beautiful new nursing home with rude staff. I've seen some nice nursing homes with rude staff. I've never seen any of the staff be rude to anyone at Greenville Gardens.

Family member · 2023★★★★★
Source: 69 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
52%
Registered nurses for medical care
Total Nursing
2.45hrs
60%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

2

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility35.8%
Worse than Avg
Here
35.8%
US
19.5%
TX
18.4%
Hunt
21.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Hunt
3.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.4%
Worse than Avg
Here
19.4%
US
15.4%
TX
9.4%
Hunt
7.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Mixed vs Avgs
Here
99.7%
US
93.4%
TX
96.9%
Hunt
99.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.1%
Mixed vs Avgs
Here
14.1%
US
19.4%
TX
14.2%
Hunt
11.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
15.3%
TX
14.9%
Hunt
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
Hunt
95.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
Hunt
95.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Hunt
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
2penalties
Above state avg (9.1)
9 complaint-triggered
$16,206 in fines

Greenville Gardens has concerning recurring deficiencies across medication management, safety hazards, and abuse prevention, with families filing multiple complaints that triggered inspections about neglect, medication errors, and unsafe conditions. The facility shows persistent problems with medication labeling and error rates appearing in surveys from 2023 through 2025, plus repeated safety violations including accident hazards that prompted family complaints. While all cited deficiencies show correction dates, the pattern of recurring issues in critical care areas warrants careful consideration.

Aug 13, 2025Routine
12
0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806MinorCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0849MinorCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0324MinorCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Jun 19, 2024Complaint
4
0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0622MinorCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Jun 5, 2024Routine
9
0603ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0758ModerateCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919MinorCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0925MinorCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Apr 11, 2024Complaint
4
0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jul 13, 2023Complaint
1
0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 1, 2023Routine
22
0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0550ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0644ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0679ModerateCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0759ModerateCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760ModerateCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0920ModerateCorrected

Environmental Deficiencies

Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0583MinorCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0802MinorCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921MinorCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Federal Penalties

Fine

Jun 19, 2024

$5,184

Fine

Apr 11, 2024

$11,022

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nocona Hospital District

Organization Type

for profit

Management Company

GREENVILLE HEALTHCARE LLC

Administrator

DREW GURLEY

Chain Affiliation

Chain Name

Opco Skilled Management

Chain Size

64 facilities nationwide

Chain avg rating: 2.2/5 · Rank 14 of 24

Ownership & Management

Owners

Nocona Hospital District

Owner · Organization

100%

Kaplan, Esther

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Kaplan, Mordechai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Mindle, Adam

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Unger, Jeffrey

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Meekins, GregOfficer / DirectorGreenville Healthcare LLCManagerHansen Hunter LLCManagerGaretz, DavidManager3500 Park Street, LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call