Green House Living for Sheridan
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 10 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 5.0)
Bottom 25% in WY · $103,408 in fines · Special Focus Facility (CMS)
What this means for your family
This facility is highly regarded for its non-institutional, cottage-style environment and personalized care approach. However, families should be aware of past concerns regarding management's responsiveness to staff conduct complaints; we recommend asking specifically about their grievance process during your tour.
Google Reviews
Google Reviews
10 reviews analyzed“Green House Living for Sheridan is praised for its non-institutional, cottage-style environment and dedicated, individualized care. While many families report high satisfaction with the staff's attentiveness, there are serious concerns regarding management's handling of personnel issues and reports of unprofessional behavior by specific staff members.”
Quality Themes
Tap a score for detailsStrengths
- Non-institutional, cottage-style environment
- Attentive and caring nursing staff
- Individualized resident care
- Beautiful, safe location for walking
Concerns
- Management fails to address reports of staff bullying or unprofessional conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We love the cottage-style layout of the home; how does this non-institutional setting help residents feel more at home during their daily routines?
- 2Since we want to make sure communication is seamless, what is the best way for our family to stay updated on any changes in our loved one's care or health status?
- 3How does the nursing team handle medical emergencies or sudden changes in health during the overnight hours?
- 4We've heard great things about the attentive nursing staff; how do you ensure that this level of personalized care remains consistent across all shifts?
- 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
- 6How does management approach and resolve any concerns or feedback that family members or staff might bring to their attention?
Personalized based on this facility's data
Key Review Excerpts
“Senior living without the institutional feel of long corridors, rows of patients, or stacks of staff. Each cottage offers a range of services that is delivered personally, without the hierarchy that stresses pecking order over service.”
“My mother in law is a new resident at GHL in Sheridan. I can’t say enough good things about the staff at GH. I know my MIL is safe and well taken care of.”
“Terrisa McClure who is a nurse on staff is a bully and the management is not taking it seriously. I have complained and it was swept under the rug.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
6
measures
9
measures
Residents on antipsychotic medication
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 18 complaint-triggered deficiencies where families filed reports about problems. Recurring issues include nursing staffing shortages, infection control failures, and safety hazards throughout multiple years. While most past violations show corrections, recent 2025 surveys reveal ongoing problems with nurse aide training, adequate nutrition, medication management, and basic safety measures, suggesting persistent operational challenges that warrant careful consideration before placement.
Feb 3, 2026Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nov 19, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 13, 2025Routine13
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Mar 13, 2025Complaint6
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Apr 4, 2024Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 20, 2024Complaint4
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal Penalties
Fine
Nov 19, 2025
$14,505
Fine
Mar 13, 2025
$62,205
Payment Denial
Mar 13, 2025
29-day denial
Fine
Feb 1, 2024
$6,900
Payment Denial
Feb 1, 2024
61-day denial
Ownership & Operations
Who Operates This Facility
Green House Living for Sheridan
for profit
Ownership & Management
Owners
Alternative Elder Living INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit sheridangreenhouse.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.