Green Acres Mt. Pleasant I
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
While Green Acres has a long history of providing compassionate, home-like care, recent reviews indicate a sharp decline in administrative and medical management. We strongly recommend that families verify current nursing leadership and ask for specific protocols regarding medication oversight and family communication before moving in.
Google Reviews
Google Reviews
13 reviews analyzed“Green Acres Mt. Pleasant I receives high praise for its compassionate, attentive staff and home-like environment, particularly from families of long-term residents and post-op patients. However, recent reviews raise serious concerns regarding administrative oversight, medication management errors, and poor communication between the nursing staff and families.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Home-like, friendly environment
- Supportive hospice and post-op care
- Respectful treatment of residents
Concerns
- Medication management and diagnostic errors (mentioned by 4 reviewers)
- Poor administrative communication and responsiveness (mentioned by 4 reviewers)
- High staff turnover and inconsistent nursing leadership (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how does that commitment to transparency translate into how you communicate with families regarding their loved one's daily care?
- 2Given the importance of accuracy in health, could you walk me through the specific protocols and double-check systems you have in place for medication management?
- 3With a smaller community of 20 residents, how do you foster a consistent sense of connection and stability among the care team to ensure residents always feel they are being supported by familiar faces?
- 4Since you provide specialized post-op and hospice care, what is your process for coordinating with outside medical providers to ensure diagnostic information is shared accurately and promptly?
- 5Could you share how the staff plans daily activities to keep the environment feeling home-like and engaging for such a close-knit group of residents?
- 6When there is a change in nursing leadership or staff, what steps do you take to ensure that resident care plans remain consistent and that families stay fully informed?
Personalized based on this facility's data
Key Review Excerpts
“My mother spent four wonderful months there before she passed. Her care was phenomenal! Even with hospice care the staff was there caring for her.”
“This place takes care of my 92 year old grandmother who suffers from mild dimentia. They do a great job of treating the patients with the utmost respect and kindness.”
“I have been here a. One Weekes post op, the staff are ABSOLUTELY AMAZING. It is evident that they care about the residents.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified issues regarding medication administration, failure to record vital signs, and incomplete medical clearances for staff members. The facility is currently working on corrective action plans to address these medication and documentation errors.
Jan 30, 2026Routine
Direct care staff did not assist Resident A in applying lotion between her shoulders or applying her hydrocortisone 1% lotion on 01/21/2026.
Direct care staff did not record a blood pressure reading for Resident A on 01/26/2026.
Direct care staff did not administer Resident A’s acetaminophen arthritis at 8 PM on 01/21/2026.
Jan 26, 2024Routine
Direct care staff members C. Roe and L. Damon’s employee records did not include a medical clearance signed by a physician completed at hire or within 30 days.
Feb 2, 2021OtherCleanReport
No deficiencies found during this inspection.
Aug 14, 2013RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Retirement Living Management of Mt. Pleasant
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit rlmgmt.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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