Crestwood Village Assisted Living & Memory Care
Families consistently rate this highly — reviewers highlight warm, family-oriented staff. Schedule a visit to confirm the fit.
based on 92 Google reviews
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What this means for your family
Crestwood Village excels at creating a vibrant, social environment with a highly engaged staff, making it a great choice for seniors who benefit from daily activities and community interaction. However, because at least one family member noted concerns regarding the cost-to-care ratio, we recommend you request a detailed breakdown of services included in the monthly fee to ensure it aligns with your budget and your loved one's specific care needs.
Google Reviews
Google Reviews
92 reviews analyzed“Crestwood Village is widely praised for its warm, family-like atmosphere and highly attentive staff who prioritize resident engagement through frequent activities. While the vast majority of feedback is glowing regarding the facility's cleanliness and care, at least one family member has expressed concerns regarding the high cost relative to the quality of care provided. Families considering this community should focus on the strong social environment while evaluating if the premium pricing aligns with their specific care expectations.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented staff
- Active and engaging daily events
- Clean and well-maintained facility
- Appetizing, chef-prepared meals
Concerns
- High cost relative to quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the high level of engagement mentioned by families, what are some of the most popular daily activities that residents in the memory care unit participate in?
- 2How does your team ensure that the chef-prepared meals are adapted to meet the specific nutritional or dietary needs of residents with memory impairment?
- 3With a capacity of 57 residents, how do you maintain that warm, family-oriented atmosphere while ensuring each resident receives personalized attention?
- 4Could you walk me through how your staff is trained to handle medical emergencies or sudden changes in a resident's health status?
- 5I noticed your team occasionally engages with families online; how do you typically communicate updates or progress reports to family members regarding their loved one's daily life?
- 6When considering the investment in care, what specific services or unique amenities are included in your pricing structure that help provide the best quality of life for your residents?
Personalized based on this facility's data
Key Review Excerpts
“It is so reassuring that someone is looking in on my mom and stepdad multiple times a day. Having someone else do the cooking has also been a load off my mom. All the staff are super kind and friendly.”
“Crestwood has amazing, attentive leadership AND outpatient therapy on site that makes it so convenient for loved ones to obtain the care the need right in house without having to travel from the building!”
“My parents are both 90 years old and have called Crestwood home for 18 months. They love the staff and their rooms. Both parents participate in different activities as there are many to choose from!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from May 2024 identified several deficiencies related to resident service plans and medication administration instructions, specifically regarding clarity in behavior management and dosing protocols. Previous reports indicate the facility has otherwise maintained substantial compliance with state regulations.
May 30, 2024Routine
Resident A's service plan lacked detail regarding specific care needs, specifically whether staff assistance is required for transfers and at what level.
Resident A's service plan lacked detailed information on how agitation is demonstrated and whether nonpharmaceutical interventions should be used before administering Haloperidol; similar findings noted for Resident B.
Resident B's MAR lacked instructions on whether to administer Hydroco/Apap or Morphine Sul, or if both can be given simultaneously, creating a risk of harm.
Resident B's Medication Administration Record (MAR) lacked detail regarding who is responsible for medication administration.
Nov 2, 2023RoutineCleanReport
No deficiencies found during this inspection.
Jun 17, 2021OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
2378 S Lincoln Road Opco LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
92 reviews from families & visitors
Official Website
Visit storypoint.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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