Grand Village Assisted Living
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
Grand Village is highly regarded for its compassionate staff and vibrant community life, making it a strong contender for those prioritizing social engagement and a 'family feel.' While the reviews are overwhelmingly positive, the recent appearance of silent 1-star ratings suggests you should ask management about any recent changes in leadership or staffing during your tour.
Google Reviews
Google Reviews
19 reviews on Google“Grand Village Assisted Living is consistently praised for its warm, family-like atmosphere and dedicated staff who go above and beyond to make residents feel at home. Families frequently highlight the facility's engaging events, such as senior proms and holiday teas, as well as the compassionate care provided within their memory care unit. While the vast majority of feedback is highly positive, there is a lack of detailed critical feedback, making it difficult to assess potential operational weaknesses.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Engaging and thoughtful community events
- Homelike and comfortable memory care environment
- Strong communication with residents' families
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in planning community events; could you share a few examples of the most popular activities residents have participated in lately?
- 2With your focus on maintaining a warm and homelike environment, how do you ensure that new residents feel settled and connected to the rest of the community during their first few weeks?
- 3I appreciate how responsive your team is to feedback online; what is your preferred process for keeping families updated on their loved one's daily well-being and any changes in their care?
- 4Given the 72-resident capacity, how do your staff members balance providing personalized, attentive care while ensuring everyone feels like part of a close-knit family?
- 5Could you walk me through your protocol for handling medical needs or emergencies, especially during the evening and weekend hours when the facility is quieter?
- 6Since your memory care environment is highlighted for being so comfortable, what specific design features or routines do you use to help residents feel secure and oriented throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff at Grand Village Assisted Living did a wonderful job caring for our loved one while residing in 'Moments Memory Care'. The casual and comfortable environment paired with skilled and caring staff was a true blessing in this season of life.”
“I very impressed by how caring the staff was. They went above and beyond by treating the residents as if they were family. In fact, I couldn't always tell who was family and who were employees.”
“The facility went out of its way with special finger foods and beautifully set tables complete with antique teacups and teapots, and a pianist playing nostalgic songs on the piano.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has generally maintained substantial compliance, but a special investigation in March 2023 identified serious concerns regarding insufficient staffing, which led to delayed resident care such as laundry and showers. Recent renewal reports indicate the facility has since returned to a state of substantial compliance.
Jul 25, 2024RoutineCleanReport
No deficiencies found during this inspection.
Sep 8, 2023RoutineCleanReport
No deficiencies found during this inspection.
Mar 31, 2023Complaint
Inadequate and insufficient staffing levels. Evidence included residents waiting up to one hour for assistance, delayed laundry services, missed showers, and specific shifts where staffing levels were below required amounts.
Jan 30, 2018OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
44th Street Sw Opco LLC
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit storypoint.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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