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Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
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Public Google reviewers rate Grand Brook Memory Care highly. Reviewers highlight: compassionate and attentive caregiving staff, modern, clean, and welcoming facility design. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Grand Brook Memory Care is consistently praised by families for its compassionate, attentive staff and modern, clean facility design that feels like a home rather than a clinical institution. Reviewers frequently highlight the staff's ability to help residents transition smoothly and their dedication to providing engaging daily activities. While the feedback is overwhelmingly positive, one family member noted a logistical frustration regarding the entry/exit system for frequent visitors.
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Distribution · 34 analyzed
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Key Review Excerpts
“The staff at Grand Brook is second to none, they are the most kind, loving accommodating group of people I have ever met, they listen to our every need and they truly love their job!”
“GB beat that other place hands down. First, facility. GB is built with modern notions of congregate living design. There are vibrant common areas central to each 'neighborhood', and most resident rooms open up directly into these common areas.”
“They were able to accommodated her dietary needs which sometimes changed on a daily basis. EVERYONE from caretakers to maintenance, to the cooks, and the cleaning and office staff were dedicated to her happiness and wellbeing.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding resident safety involving a staff physical altercation and recurring issues with food storage labeling and meal record keeping. While the facility has taken steps to terminate the involved employee, oversight of kitchen sanitation and documentation remains a recurring deficiency.
A staff member was observed kicking and pushing a resident.
Items in reach-in refrigerators in both kitchens were not labeled or dated, making it unknown if food was safe for consumption.
Items in reach-in refrigerators in both kitchens were not dated.
The facility failed to maintain a record of the meal census, including the kind and amount of food used for the preceding 3-month period.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Grand Brook Memory Care of Grand Rapids, LLC
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Google Reviews
31 reviews from families & visitors
Official Website
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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